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# IT-Mitarbeiter im 2nd Level Support

- **Company:** Orizon GmbH
- **Location:** Dessau-Roßlau, Germany
- **Salary:** €42,619.0 - €47,362.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, SAP (Applications), Software Distribution, Information Technology, Operational Systems, Cisco, Servicenow
- **Published:** August 26, 2026
- **Apply:** https://www.orizon.de/bewerbung?jobid=9269&jobSource=7

## About the Role

* Fundierte Kenntnisse MS-Betriebssysteme, MS-Office-Paket und möglichst weiterer MS-Programme sowie SAP, Cisco und ServiceNow (u.a.)
 * Technisches Verständnis, Systemkenntnisse und "Denken in Prozessen"
 * Kommunikationsbereitschaft, Zuverlässigkeit und Ehrgeiz
 * Rasche Auffassungsgabe, analytisches Denken, visuelles Vorstellungsvermögen und Sprachgewandtheit
 * Gute Deutsch- und Englischkenntnisse in Wort und Schrift
 * Bereitschaft zur Schichtarbeit

## Description

* Softwareverteilung und Rechtevergabe auf Administrationsebene
 * Bearbeiten und Lösen von Störungen im Server- und Netzwerkumfeld
 * Eigenständige Fehlersuche und Analyse bei Problemen
 * Lösen von Tickets aus vorgelagerten Bereichen
 * Unterstützen der Hardware-Techniker beim Troubleshooting


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