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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Strategy Consultant (vCIO / TAM) - **Company:** Pacific Office Automation - **Location:** Orange, CA, United States - **Experience:** Expert - **Salary:** $90,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Microsoft Azure, Remote Backup Services, Cloud Computing, Collaborative Software, Information Systems, Hyper-V, Virtual Private Networks (VPN), Microsoft SQL Server, Windows Servers, Office Automation, Remote Access Technology, Security Information and Event Management, VMware Virtualization, Sonicwall, Firewalls (Computer Science), Information Technology, Gsuite, CIS Benchmarks, Cisco - **Published:** May 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=df87985ae3ab7a0b ## About the Role Do you have experience in Strategic planning?, * 5+ years of experience in one or more of the following roles: Technical Account Management, vCIO, IT Director, or Senior IT Consultant * Proven experience with IT budgeting, strategic planning, and technology roadmap development * Experience presenting to C-level executives and conducting Technical Business Reviews (TBRs) * Strong understanding of ROI analysis and cost-benefit justification for IT investments * Ability to translate complex technical concepts into business language * Deep knowledge of cloud and infrastructure technologies, including modern network, security, and collaboration platforms * Strong aptitude for customer service and client retention * Excellent verbal, written, and analytical communication skills * Highly organized with the ability to manage multiple priorities effectively * Ability to remain composed and focused under pressure while managing client escalations * Collaborative mindset with the ability to work cross-functionally with technical and non-technical teams Qualifications Preferred * Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience) * MSP experience strongly preferred * Familiarity with governance, risk, and compliance (GRC) frameworks such as HIPAA, PCI, or CMMC * Working knowledge of CIS Controls, NIST, or other cybersecurity frameworks * Relevant technical certifications such as Security+, Network+, or Cloud credentials (Azure, Microsoft 365) You will be working with the following technologies on a daily basis: * Microsoft Windows and macOS environments * Microsoft Windows Server / Active Directory * Microsoft 365 / Azure / Google Workspace * Microsoft SQL / Exchange Online * WatchGuard, SonicWall, Cisco, or similar firewall platforms * Remote Access: VPN, RDS * Virtualization: VMware, Microsoft Hyper-V * Wireless: Aruba, WatchGuard, Meraki * Endpoint Security, EDR, and Cloud Backup solutions, SIEM ## Description Pacific Office Automation's Technical Account Managers (TAMs) are responsible for managing an assigned portfolio of clients and serving as both a technical and consultative resource within our Managed IT Services division. TAMs work closely with internal teams-Sales Engineers, Helpdesk, Onboarding, and Project Delivery-to ensure clients effectively leverage, maintain, and evolve their IT environments. Our TAMs act as trusted advisors, aligning technology with business goals, driving IT strategy, and ensuring high levels of client satisfaction through proactive communication, planning, and relationship management. Skills, Knowledge, and Expertise Our ideal candidate demonstrates a high level of emotional intelligence (EQ) and professional maturity, enabling them to build and maintain strong client relationships. They are adept at strategic thinking, guiding business leaders through complex IT decisions, and reframing challenges into actionable solutions. The right individual is confident presenting to executives, skilled in IT strategy development, and capable of bridging the gap between technical requirements and business outcomes. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Events like RSAC Get You CISOs. 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