> Markdown version of [/jobs/ext/2240843-dataflow-sustainment-engineer-2-help-desk-shift-work-pipe](https://www.wearedevelopers.com/jobs/ext/2240843-dataflow-sustainment-engineer-2-help-desk-shift-work-pipe). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Dataflow Sustainment Engineer 2 - Help Desk (Shift work) (Pipe

- **Company:** Wyetech LLC
- **Location:** Fort Meade, MD, United States
- **Experience:** Expert
- **Salary:** $150,405.0 - $201,968.0
- **Contract:** Permanent contract
- **Skills:** Data Flow Control, Identity and Access Management, Software Distribution
- **Published:** August 26, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9119147/dataflow-sustainment-engineer-2-help-desk-shift-work-pipe

## About the Role

* TS/SCI with agency appropriate poly
 * Nine (9) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
 * Bachelor's degree in a technical, math or business discipline from an accredited college or university may be substituted for four (4) years of experience.

Desired Qualifications

 * DoD 8570 Compliance IAM Level 1 (e.g., Security+ certification).

## Description

Provides life-cycle support/sustainment for analytic systems in accordance with requirements. Provides support for implementation, troubleshooting, and maintenance of Cross Domain Solutions (CDS). This support can include: escalated Tier 1 and Tier 2 support, as well as crisis support; Help Desk support; Mission Assurance Support; Operations and Maintenance of Analytic services and capabilities; Quick Reaction Capability (QRC) requirements; end of life decommissioning; Call-in support to Extended Enterprises, including Second and Third Parties; and coordination with Development, Deployment, and Software distribution. This position is designated as emergency personnel and is authorized to work during Government closures.

All shifts needed for this position (Day, Night, and Special shifts).

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

Capabilities

 * Triage, isolate, and correct routine/mildly complex issues as they arise.
 * Escalate complex issues to Tier 3 support.
 * Help maintain support for a 24/7/365 Help Desk.
 * Maintain a daily report (e.g., Shift Log) as defined by requirements that includes, at a minimum, Shift Position, Operational Incident worked, issues encountered, the status of all requests, corrective action, feedback, and special pass-down notes.
 * Provide situational reports and statistics as well as problem discrepancy reports in accordance with the CDRL.
 * Impart real-time changes and utilize online feedback to customers, as well as have the problem brought to the attention of site personnel.


## Related Videos

- [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers)
- [Starting business without breaking the bank: Self hosted OSS productivity ecosystem](https://www.wearedevelopers.com/videos/1219-starting-business-without-breaking-the-bank-self-hosted-oss-productivity-ecosystem)
- [My Lawyer Merged My PR: Automating OSS Compliance at Scale](https://www.wearedevelopers.com/videos/100181-my-lawyer-merged-my-pr-automating-oss-compliance-at-scale)
- [Functional Programming in C++](https://www.wearedevelopers.com/videos/1409-functional-programming-in-c)
- [Building Well-Architected applications](https://www.wearedevelopers.com/videos/691-building-well-architected-applications)
- [ Your Code Is the Sales Team Now](https://www.wearedevelopers.com/videos/100327-your-code-is-the-sales-team-now)

## Related Articles

- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing)