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# Hands-On 2nd-Line IT Support Engineer

- **Company:** RedRock Resourcing
- **Location:** Chippenham, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory
- **Published:** August 26, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815274246-hands-on-2nd-line-it-support-engineer

## About the Role

An established organisation in Chippenham is seeking a hands-on Second Line Support Engineer to support colleagues in the day-to-day running of their IT function. In this user-focused position, you will provide crucial assistance in IT issues, manage support tickets, and contribute to system upgrades. Ideal candidates will have experience in IT service desk environments and be knowledgeable in Microsoft 365, Windows, and Active Directory. Join a collaborative team with opportunities for growth while ensuring systems remain secure and high-performing.
#J-18808-Ljbffr

## Description

An established organisation in Chippenham is seeking a hands-on Second Line Support Engineer to support colleagues in the day-to-day running of their IT function. In this user-focused position, you will provide crucial assistance in IT issues, manage support tickets, and contribute to system upgrades. Ideal candidates will have experience in IT service desk environments and be knowledgeable in Microsoft 365, Windows, and Active Directory. Join a collaborative team with opportunities for growth while ensuring systems remain secure and high-performing.


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