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# Associate, Enterprise Systems, GISI Consulting Group

- **Company:** The Palladium Group
- **Location:** London, UK (Remote available)
- **Experience:** Experienced
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Access, Microsoft Windows, Adobe Creative Cloud, Confluence, JIRA, Microsoft Azure, Microsoft Online Services, Software as a Service, Software Documentation, Cyber Security, Information Technology Operations, Cloud Services, Microsoft SharePoint, Software Licensing, Enterprise Software Applications, Adobe, Information Technology
- **Published:** August 26, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2941061343-2

## About the Role

CriteriaBachelor's degree in Computer Science, IT or
equivalent2+ years of relevant ICT experienceDemonstrated experience with Microsoft 365
administrationDemonstrated experience with Microsoft Azure
administrationExperience managing software licensing and
subscription servicesExperience supporting procurement processesExperience managing SaaS platforms in medium to
large organisationsCore
SkillsStrong technical troubleshooting skillsExcellent stakeholder engagement and
communication skillsStrong attention to detail and governance mindsetAbility to manage multiple priorities and
deadlinesCommercial awareness and cost optimisation focusStrong documentation and reporting skillsAbility to work independently with minimal

## Description

GISI Consulting Group's (GCG) Operating Companies (OPCOs) by supporting the
administration and operational responsibilities associated with managing and
maintaining several GCG systems and services. The role ensures users have appropriate access
to applications and services, ensures software licensing and procurement
activities are effectively managed and completed in accordance with
organisational policies, and acts as an escalation point for assigned GCG
systems and technologies. The ideal consultant will have 2+ years of relevant
ICT experience and demonstrated knowledge of Microsoft 365 and Microsoft Azure
administration.Systems and Services in ScopeMicrosoft 365Microsoft Adobe Creative
Cloud and related Adobe servicesAtlassian products
including Jira, Confluence and Jira Service ManagementGoogle Workspace
and related servicesNitro PDFOther SaaS
applications as requiredThis is a corporate fixed-term role, initially
for 6 months with the possibility of extension to 9 months.LocationThis role will be based remotely in the UK. To be
considered for this position, you must have valid work rights in the country
where the role is based. Please note that visa sponsorship is not available for
this role. Reporting LinesThe Associate will work under the direction of the SVP, IT Operations (based in the US)This role will have regular meetings with the Cybersecurity and Compliance workstream teams and key stakeholders from the OPCOsPrimary Roles and Responsibilities Systems AdministrationAdminister and support Microsoft 365 services including Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related workloadsAdminister Microsoft Azure resources, resource groups and subscriptionsMonitor system health, service availability, vendor advisories, and platform changesAssist with troubleshooting escalated application, access, and licensing issuesMaintain system documentation, administration standards, operating procedures, and knowledge articlesSupport audit, compliance, and security initiatives relating to managed platforms. Licensing ManagementManage software licensing across supported platformsTrack license usage and allocationEnsure software subscriptions remain compliant
with vendor licensing requirements.Produce regular licensing reports, forecasts, and renewal summariesCoordinate license assignments for employees, contractors, consultants, and external partnersManage procurement requests for software subscriptions, cloud services, and related technology purchasesCoordinate obtaining quotations, purchase approvals and procurement documentationMaintain procurement records, renewal schedules, and software asset registers.Operational SupportProvide Level 3 support for supported applications and servicesWork with service desk teams to resolve escalated incidents and service requestsDevelop user guides, knowledge articles, and administration runbooksParticipate in ICT projectsEssential, practice. We positively welcome and seek to ensure we achieve diversity in our
workforce; and that all job applicants and employees receive equal and fair
treatment regardless of their background or personal characteristics. These
include: (but are not limited to) socio-economic background, age, race, gender
identity and expression, religion, ethnicity, sexual orientation, disability,
nationality, veteran, marital or Indigenous status. Should you
require any adjustments or accommodations to be made during the recruitment
process (due to disability, neurodiversity, or for any other circumstance),
please email our team at accessibility@ and we will be in touch to discuss.Safeguarding - We define Safeguarding as "the
preventative action taken by Palladium to protect our people, clients and the
communities we work with from harm". We are committed to ensuring that all
children and adults who come into contact with Palladium are treated with
respect and are free from abuse. All
successful candidates will be subject to an enhanced selection process
including safeguarding-focused interviews and a rigorous due diligence process.


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