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# National Service & Data Co-ordinator - Tropical Medicine

- **Company:** Liverpool University Hospitals NHS Foundation Trust
- **Location:** Liverpool, UK (Remote available)
- **Salary:** £32,073.0 - £39,043.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Information Systems, Databases, RSA (Cryptosystem), Information Technology
- **Published:** August 26, 2026
- **Apply:** https://feeds.trac.jobs/job/UK/Merseyside/Liverpool/Liverpool_University_Hospitals_NHS_Foundation_Trust/Tropical_Medicine/Tropical_Medicine-v8061365?_ts=1

## About the Role

* RSA level 3 or equivalent
 * NVQ Level 3 Business Administration/equivalent
 * Introduction and Intermediate Level Word, Excel and Access Certificates, * Demonstrable experience in managing a Team of Staff
 * Extensive experience administrative / clerical gained in a busy office environment
 * NHS experience
 * Experience of using Hospital IT systems
 * Experience of working in a Customer / patient focused environment
 * Recent experience to demonstrate proficiency in Microsoft Word, Excel and Access
 * Experience of independently managing a varied workload to meet demanding deadlines, * Finance Management - Knowledge of NHS budgetary / financial procedures.
 * Knowledge of budgetary / financial systems
 * Understanding of the requirements of Data Protection and Patient Confidentiality, * Excellent interpersonal and communication skills
 * Ability to establish and maintain professional relationships internally and externally
 * Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete
 * Ability to undertake training of Admin Staff within the department, * Current employee of a LAASP organisation

## Description

The post holder will support the effective delivery of waiting time standards by monitoring activity, demand and performance data across outpatient and inpatient pathways. The postholder will develop and maintain databases, analyse patient processes, identify data quality issues and produce timely reports to support operational decision-making and service improvement. Working closely with clinical, administrative and directorate teams, they will help optimise resources, improve pathway efficiency and ensure accurate information is available to support performance delivery. The role will also include day-to-day people management of a team of secretaries, supporting workload allocation, training, development, recruitment and consistent administrative standards., · Monitor, analyse and report activity, demand and performance data to support service delivery.

· Develop and maintain databases and information systems to support accurate, timely and effective service reporting.

· Map patient pathways, identify delays or data quality issues, and work with colleagues to support service improvement.

· Produce reports and updates for the Directorate Team, working to agreed deadlines and priorities.

· Provide day-to-day supervision and people management for a team of secretaries, including workload allocation, training, development and recruitment support.

· Liaise with clinical, administrative and external colleagues to share information, resolve issues and support consistent administrative standards.


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