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# IT Specialist

- **Company:** Benteler Automotive Corporation
- **Location:** Shreveport, LA, United States
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Microsoft Windows, Issue Tracking Systems, Microsoft Office, Software Distribution, Information Technology, Servicenow
- **Published:** August 26, 2026
- **Apply:** https://career.benteler.jobs/talentcommunity/apply/1429856333/?locale=en_US

## About the Role

* High School Diploma, GED or equivalent.
 * AA/AS in IT or related field, or equivalent combination of education and experience.
 * Bachelor's Degree in IT or related field preferred.
 * Minimum of 1 year proven experience as IT technician.
 * Experience with IT Ticket system, preferable ServiceNow, Software Distribution, preferable MS intune.
 * Expereinece with Office and Production IT, preferable experience in a production environment.
 * Expereince with Industrial Printers, Industrial scanners, and User support in an industrial environment.
 * Excellent communication, time management, planning, and organizational skills.

## Description

* Ensures IT systems, tools and procedures are compliant with BENTELER IT Security policies and standards.
 * Implement operational procedures for local IT services.
 * Administrates, documents, and optimizes local IT infrastructure services on a basic level
 * Monitors local IT infrastructure services to prevent incidents and proactively reporting of possible risks.
 * Coordinates external suppliers.
 * Executed 2nd level support services: User support Windows standard application; Communication with BENTELER Service Desk; Create and track Service Request Tickets, Incidents
 * When directed, installation of BENTELER standard hardware, phone and Prod. printers.
 * Moving hardware, installation of hardware into cabinets.


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