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# ServiceNow Solution Architect

- **Company:** Cpl UK
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** High-Level Architecture, Servicenow
- **Published:** August 26, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815162315-servicenow-solution-architect

## About the Role

* Proven experience as a ServiceNow Solution Architect
 * Expert-level proficiency in ServiceNow
 * Strong experience defining and enforcing technical governance and development standards
 * Ability to produce clear, structured design documentation (HLDs, solution designs)
 * Strong stakeholder engagement and client-facing experience
 * Experience working in complex, multi-team enterprise environments
 * Excellent problem-solving and decision-making skills

## Description

ServiceNow Solution Architect

We are seeking an experienced ServiceNow Solution Architect working closely with the client as part of their established ServiceNow team. This is a senior, client-facing role where you will translate business requirements into scalable, well-governed ServiceNow solutions. You'll act as a subject matter expert, providing technical leadership, setting standards, and ensuring the overall health and performance of the platform.

Location: London, England

Responsibilities

 * Translate client and business requirements into differentiated, deliverable ServiceNow solutions
 * Provide technical governance oversight across the ServiceNow platform
 * Enforce coding standards across both Accenture delivery teams and Post Office resources
 * Own and produce High-Level Design (HLD) documentation and solution artefacts
 * Act as an escalation point for technical issues and development blockers
 * Collaborate closely with business and technical stakeholders across the organisation
 * Proactively identify, log, and drive continuous improvement opportunities
 * Contribute to platform health management and long-term architectural direction
 * Support technical triage of major incidents and platform issues when required
 * Provide leadership and guidance to development teams, supporting effective delivery

Qualifications

 * Proven experience as a ServiceNow Solution Architect
 * Expert-level proficiency in ServiceNow
 * Strong experience defining and enforcing technical governance and development standards
 * Ability to produce clear, structured design documentation (HLDs, solution designs)
 * Strong stakeholder engagement and client-facing experience
 * Experience working in complex, multi-team enterprise environments
 * Excellent problem-solving and decision-making skills

Contact

If you are interested please apply or send your CV to


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