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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Clinical Applications Analyst - **Company:** Articularis Healthcare - **Location:** Summerville, SC, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Health Informatics, Data Governance, Health Information Management, Product Software Implementation Methods, EHR Systems, Electronic Medical Records, Information Technology, Smart Forms - **Published:** May 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3e0ab1d7fad3dcb6 ## About the Role Do you have experience in Software implementation?, Do you have a Bachelor's degree?, * Bachelor's degree in Health Information Management, Health Informatics, Information Technology, or a related field. * 5+ years of healthcare IT or clinical informatics experience. * 5+ years of hands-on EHR experience, with demonstrated proficiency in athenahealth required. * 3+ years of clinical application implementation experience. * 3+ years of informatics delivery, including workflow analysis, training program development, and end-user support. * Demonstrated ability to exercise independent judgment in prioritizing work, responding to end-user needs, and escalating appropriately. * Effective project management skills with the ability to manage multiple initiatives simultaneously. ## Description Delivering the highest quality community-based rheumatology services with a commitment to patient care, physician leadership and excellence. Our core values are Compassion, Integrity, Quality, Respect and Teamwork., The Clinical Applications Analyst is a key member of the AHG Clinical Applications team, responsible for the configuration, optimization, and ongoing support of our electronic health record (EHR) platforms - with a primary focus on Epic EpicCare Ambulatory and secondary responsibility across athenahealth and other ancillary clinical systems. This role serves as the bridge between clinical operations and healthcare IT, translating real-world provider and staff workflows into effective system design, training, and support solutions across all AHG ambulatory practices., * Design, build, configure, test, and maintain EpicCare Ambulatory applications, including SmartForms, SmartText, order sets, referral workflows, scheduling templates, charge capture, and clinical documentation. * Translate clinical and operational workflows into Epic functionality; identify gaps between current-state processes and system capabilities and develop solutions to close them. * Participate in Epic upgrade cycles, including review of new features, build preparation, testing, and change communication to end users. * Maintain system build documentation, change logs, and configuration records in accordance with AHG governance standards. * Coordinate with Epic support, third-party vendors, and offshore support teams on enhancement requests, break/fix issues, and incident resolution. * Provide configuration support and workflow expertise for athenahealth, including template management, payer rules, order management, and clinical content. * Support integrations and workflows across ancillary platforms including WeInfuse (infusion suite management) and other AHG clinical applications. * Troubleshoot cross-platform issues and escalate to appropriate vendors or internal teams as warranted. * Partner with clinical operations, quality, and compliance teams to analyze, develop, and report on clinical processes and system performance data. * Maintain an in-depth understanding of ambulatory clinical workflows - including rheumatology-specific processes such as infusion management, prior authorization, and biologics documentation - to inform system design and training decisions. * Contribute to the AHG Clinical Applications team's continuous improvement initiatives, including workflow documentation and standard operating procedures. * Assess, design, develop, and deliver end-user education programs for clinical staff and providers based on needs assessments, new feature rollouts, system updates, and organizational change initiatives. * Provide classroom, one-on-one, and remote training as well as at-the-elbow support for clinicians and staff across AHG practice locations. * Manage training objections and knowledge gaps; collaborate with practice leadership to address ongoing learning needs. * Develop and maintain job aids, tip sheets, workflow documentation, and training materials for all supported platforms. * Actively contribute to the AHG Clinical Applications knowledge base within Halo ITSM, ensuring accurate and current documentation of known issues, workflows, and resolutions. * Manage assigned tickets through full lifecycle - intake, triage, resolution, and closure - in accordance with defined SLAs. * Identify ticket trends and recurring issues to recommend proactive system improvements or targeted training interventions. * Support and contribute to clinical system implementation projects, including planning, build, testing, training, and go-live activities. * Collaborate with cross-functional teams including Quality, Operations, Compliance, and Revenue Cycle to ensure EHR systems align with organizational goals and regulatory requirements. * Maintain compliance with HIPAA, data governance, and security policies across all clinical application work. * Travel to AHG practice sites for on-site training, go-lives, and workflow assessments as needed - up to 50%. * Perform other duties as assigned. ## Related Videos - [Bitcoin SV: The Massively Scaled Blockchain to Meet Developer Needs](https://www.wearedevelopers.com/videos/20-bitcoin-sv-the-massively-scaled-blockchain-to-meet-developer-needs) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Data Governance in the Era of AI](https://www.wearedevelopers.com/videos/1622-data-governance-in-the-era-of-ai) - [Prompt API & WebNN: The AI Revolution Right in Your Browser](https://www.wearedevelopers.com/videos/1615-prompt-api-webnn-the-ai-revolution-right-in-your-browser) - [AI in High-Stakes Industries: Lessons Learned](https://www.wearedevelopers.com/videos/100253-ai-in-high-stakes-industries-lessons-learned) - [AI beyond the code: Master your organisational AI implementation.](https://www.wearedevelopers.com/videos/1248-ai-beyond-the-code-master-your-organisational-ai-implementation) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany)