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# 2nd Line IT Support Engineer - MS 365 & Windows Specialist

- **Company:** Candour
- **Location:** Sheffield, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Office365, Information Technology, User Accounts
- **Published:** August 26, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815271655-2nd-line-it-support-engineer-ms-365--windows-specialist

## About the Role

Candour is seeking a proactive and technically capable 2nd Line Support Engineer in Sheffield. In this role, you'll handle escalated incidents, troubleshoot Microsoft 365 and Windows systems, and manage user accounts. This position offers ongoing training, mentoring, and the opportunity to work on varied IT projects. Ideal candidates should have strong knowledge of Microsoft 365 and exhibit a problem-solving mindset. This is a great opportunity for someone looking to build their technical skills in a fast-paced environment.
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## Description

Candour is seeking a proactive and technically capable 2nd Line Support Engineer in Sheffield. In this role, you'll handle escalated incidents, troubleshoot Microsoft 365 and Windows systems, and manage user accounts. This position offers ongoing training, mentoring, and the opportunity to work on varied IT projects. Ideal candidates should have strong knowledge of Microsoft 365 and exhibit a problem-solving mindset. This is a great opportunity for someone looking to build their technical skills in a fast-paced environment.


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