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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Architect - MENA - **Company:** Deepgram - **Location:** UK (Remote available) - **Experience:** Experienced - **Salary:** £50,957.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Microsoft Azure, Cyber Security, Session Initiation Protocols, Python (Programming Language), Natural Language Processing, Software Deployment, Software Engineering, TypeScript, Speech Recognition, WebSocket, WebRTC, Core Voice Platform, Google Cloud, Containerization, Docker, Programming Languages - **Published:** August 26, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5854457394 ## About the Role * Native or professional-level fluency in Arabic, and excellent written and spoken English * A base in the MENA region (preferred) or elsewhere in EMEA, in a country where our employment partner supports hiring * 4+ years of experience implementing or deploying technical solutions for enterprise customers, ideally in customer-facing technical roles * A strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript / TypeScript, Rust, or similar languages * Experience leading technical delivery of production deployments, from design through cutover * Proven ability to scope complex technical work and sequence it for successful delivery * Excellent written and verbal communication skills with the ability to explain technical concepts clearly to engineering and business stakeholders alike * Comfort across multiple Arabic dialects (Egyptian, Gulf, Levantine, North African) * Experience with speech recognition, natural language processing, AI voice agents, or related AI technologies * Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes * Experience with telephony and real-time media concepts, such as SIP, WebRTC, and WebSocket streaming * French, which helps across North Africa * Familiarity with procurement, information security, and data-residency expectations in the region ## Description * Own the technical design and delivery of customer implementations across MENA, from kickoff through production cutover * Lead technical discovery, proof-of-concept design, and evaluations for regional prospects, partnering with Account Executives through the sales cycle * Design solutions that fit each customer's stack, constraints, and data-residency requirements * Represent Deepgram in front of Arabic-speaking customers and at regional events * Bring the voice of Arabic-language customers to our Product and Research teams, including feedback on Arabic model performance across dialects * Develop reusable implementation patterns, reference architectures, and deployment playbooks that the broader team and customers can reuse * Provide support for the most complex post-onboarding cases in the region, and help to grow our coverage into APAC hours over time * 40% - Customer implementation and scaling engagements * 25% - Pre-sales technical work, including discovery, demos, proof-of-concepts, and evaluations * 15% - Building reusable patterns, reference architectures, and automation * 10% - Documentation, knowledge sharing, and product feedback * 10% - Complex post-onboarding escalations for regional customers * First 30 Days - Complete comprehensive onboarding to understand Deepgram's technology, products, and competitive landscape. Gain proficiency with our core APIs and documentation. Shadow active implementation engagements and discovery calls across EMEA accounts to learn how the Applied Engineering team operates. * 60 Days - Begin owning customer implementation engagements end to end, and lead technical discovery for regional prospects alongside Account Executives. Start contributing to reusable implementation patterns, and deliver your first Arabic-focused demo or evaluation asset. * 90 Days - Own the technical relationship with your assigned regional accounts. Run evaluations and implementations concurrently, and establish a working feedback loop with our Product and Research teams on Arabic model performance. * Want to be the first dedicated technical presence for a region and build the playbook that others follow * Enjoy the mix of customer conversations and hands-on building * Are passionate about bringing Voice AI to Arabic-speaking markets * Find satisfaction in designing patterns that scale beyond a single customer engagement * Communicate clearly with executives and in technical depth with engineers * Are energized by deploying cutting-edge Voice AI in production environments ## Related Videos - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Minimal infrastructure for Real‑Time Phone Agents: transcripts in, responses out](https://www.wearedevelopers.com/videos/1736-minimal-infrastructure-for-real-time-phone-agents-transcripts-in-responses-out) - [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs) - [Docker Compose: Rediscovered](https://www.wearedevelopers.com/videos/1978-docker-compose-rediscovered) - [Raise your voice!](https://www.wearedevelopers.com/videos/10-raise-your-voice) - [Leveraging Server-Sent Events (SSE) for Efficient Data Streaming in UI Development](https://www.wearedevelopers.com/videos/905-leveraging-server-sent-events-sse-for-efficient-data-streaming-in-ui-development) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)