> Markdown version of [/jobs/ext/2250777-mobile-device-support-specialist](https://www.wearedevelopers.com/jobs/ext/2250777-mobile-device-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mobile Device Support Specialist - **Company:** Insight Global - **Location:** Buda, TX, United States - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Inventory Management Software, Mobile Application Software, Microsoft Software, Azure Active Directory, Microsoft InTune - **Published:** August 26, 2026 - **Apply:** https://dejobs.org/x/x/A7290FE7C2864078BCA2790E071F834B/job/ ## About the Role 1+ year of technical support, device deployment, inventory, logistics, or customer service experience Experience supporting iPhones, iPads, mobile applications, and basic wireless troubleshooting Strong attention to detail with inventory tracking, device assignments, and documentation Ability to follow technical processes and procedures consistently Strong organizational and communication skills Customer-focused mindset with ability to prioritize multiple tasks Ability to work independently and escalate issues when needed High school diploma or equivalent Ability to occasionally lift up to 50 lbs. Experience with Microsoft Intune, Apple Business Manager, or another mobile device management platform. Experience with carrier portals, SIM/eSIM activation, or corporate wireless accounts. Experience with an IT service management or ticketing system. Experience preparing and shipping technical equipment. Familiarity with Microsoft Entra ID, Active Directory, Microsoft 365, or MFA. CompTIA A+, Microsoft, Apple, or related technical certification. ## Description Insight Global is seeking a Mobile Device Support Specialist for a leading construction and field services organization. This individual will support the full lifecycle of company-owned mobile devices, including deployment, configuration, inventory management, shipping, recovery, and troubleshooting. The ideal candidate is detail-oriented, customer-focused, and enjoys working in a hands-on IT support environment. This role offers exposure to enterprise mobility, device management platforms, Microsoft technologies, carrier operations, and IT service delivery while providing significant opportunities for professional growth. Day-to-Day: Configure, enroll, and deploy company iPhones and iPads Manage mobile device requests, tickets, and support queues Activate devices, install applications, configure MFA, and perform quality checks Package, ship, receive, and track mobile devices and accessories Maintain accurate inventory, asset, and carrier records Support employee onboarding, offboarding, upgrades, and device replacements Troubleshoot mobile service, device, application, and enrollment issues Process returned devices for reuse, recycling, or replacement Communicate with employees, managers, vendors, and internal teams regarding support requests Assist with mobile technology operations and process improvements We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)