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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # EMS System Status Management Coordinator - **Company:** DocGo Inc. - **Location:** King of Prussia, PA, United States - **Experience:** Experienced - **Salary:** $62,400.0 - $70,720.0 - **Contract:** Permanent contract - **Skills:** Computer-Aided Design, Artificial Intelligence, Databases, Time Tracking Software - **Published:** August 26, 2026 - **Apply:** https://www.careerbuilder.com/job-details/ems-system-status-management-coordinator-king-of-prussia-pa--47a1589c-6eea-4f1c-ab03-4301b1485e05 ## About the Role * High school diploma or general education degree (GED) * Four (4) years of progressively responsible experience in administrative or technical support * EMT or EMD Certification * Paramedic certification preferred * ACLS and PALS for Paramedics * Ability to obtain unrestricted Bucks and Montgomery EMS Region Medical Command Status * National Incident Management Systems (NIMS) courses IS 100, 200, 700, 800 * Valid Driver's License (minimum of 2 years) and acceptable driving record preferred * Critical care experience strongly preferred EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Skills: Administrative Skills, Ambulance Services, Artificial Intelligence (AI), Billing Records, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Communication Skills, Customer Support/Service, Driver's License, EMT-Paramedics, Equipment Maintenance/Repair, Establish Priorities, Health Insurance, Healthcare, Healthcare Providers, Home Care, Hospital, Incident Management, Insurance, Logistics, Maintain Compliance, Medical Conditions, Medical Records, Medical Terminology, Organizational Skills, Patient Care, Presentation/Verbal Skills, Quality of Care, RMON, Service Delivery, Systems Administration/Management, Technical Support, Telehealth, Telephone Skills, Time Tracking ## Description * Coordinate the daily operation of the regional EMS system * Answer incoming radio and phone calls from field units, conductsappropriate computerized searches or related services on behalf of field units or callers. * Records information obtained via telephone or radio in CAD or appropriate databases * Coordinates daily deployment of EMS units within the assigned program * Tracks EMS units logged in and available for calls; communicates with units to ensure optimal service delivery and availability for the next call. Confirms unit accountability in CAD * Follows the System Status Management posting plan * Monitors units time on task to ensure efficiency of service * Tracks in CAD; out-of-service time, fueling, pickups, supply restocking, vehicle issues, human factors or other status changes when applicable * Administer and facilitate inter-facility transfers * Monitors program for compliance with management goals and objectives * Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and/or the public * Receive, prioritize, and dispatch calls in CAD system * Provide top tier customer service to medical facilities, the public, and our EMTs * Gather and verify billing information including full patient demographics, insurance information, eligibility, and authorization required by insurance, medical necessity, and payers * Maintain professional demeanor in office and while on the phone with customers * Display knowledge of appropriate medical terminology and conditions * Excellent verbal communication skills. * Perform other duties as required/assigned. ## Related Videos - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Are Code Reviews Worth It? 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