> Markdown version of [/jobs/ext/2252289-it-systems-lead](https://www.wearedevelopers.com/jobs/ext/2252289-it-systems-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Lead - **Company:** MHA - **Location:** Milton Keynes, UK (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Business Systems, Data Mapping, Microsoft Data Access Components, Microsoft Office, Microsoft Software, Power BI, Information Technology, Data Management - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815179133-it-systems-lead ## About the Role * Microsoft 365 certification highly desirable. * Microsoft Data and AI certification highly desirable. * Project management highly desirable., * Minimum 3 years' experience supporting and managing systems in a similar business context. * In depth knowledge of systems, data, integration and associated principles. * Highly skilled in analysis and manipulation of data. * Ability to build accurate and visually compelling reporting using tools such as Power BI. * Experience creating requirements specification and taking them to market for solutions. * Excellent knowledge of Microsoft products, particularly Office 365 and Microsoft Power. * Use of automation technology to improve business processes is a distinct advantage. * Good general knowledge of end-user technologies (PCs, Audio-Visual, Mobile Phones, Telephone systems). * Broad understanding of technology and a good level of awareness of technical concepts. * Understanding of project management principles. ## Description Location London, could be Milton Keynes, Birmingham or Preston Salary Depending on experience + benefits Purpose of the role * No people management elements. * Dynamic, confident and driven with excellent communication skills; natural ability to build effective relationships and influence key colleagues. * Lead and become expert responsible for systems; these will be agreed with each person and could include core systems, functional systems, automation, data, integration and security. * Analyse business systems and associated data, gain deep understanding and work with stakeholders to identify opportunities and implement improvements. * Deep understanding of systems and data; analyse systems and create a roadmap for improvement, then implement directly or manage external providers and business resources. * Flexibility essential; comfortable working on changes large and small, directly or leading a team of resources, running several work packages simultaneously. * Responsible for business process improvement and system enhancement; expert in understanding process, identifying improvements, creating compelling business cases and delivering projects. * Constantly seek to make systems operate faster, with greater functionality and enhanced security. Qualifications / Experience * Microsoft 365 certification highly desirable. * Microsoft Data and AI certification highly desirable. * Project management highly desirable. Essential skills * Minimum 3 years' experience supporting and managing systems in a similar business context. * In depth knowledge of systems, data, integration and associated principles. * Highly skilled in analysis and manipulation of data. * Ability to build accurate and visually compelling reporting using tools such as Power BI. * Experience creating requirements specification and taking them to market for solutions. * Excellent knowledge of Microsoft products, particularly Office 365 and Microsoft Power. * Use of automation technology to improve business processes is a distinct advantage. * Good general knowledge of end-user technologies (PCs, Audio-Visual, Mobile Phones, Telephone systems). * Broad understanding of technology and a good level of awareness of technical concepts. * Understanding of project management principles. Main Responsibilities * Subject matter expert for designated areas (e.g. Automation, Data, Systems, Security). * Lead business process and data mapping. * Run checks against performance of systems, own actions that arise. * Chair systems working groups, ensure scheduling and that actions are recorded and followed through to the agreed time. * Work with stakeholders to identify improvements or solutions to business problems. * Understand business requirements and design solutions that exceed expectations. * Research, design and implement systems and solutions appropriate for our business tree. * Build forms and simple applications to supplement existing off-the-shelf applications. * Identify and implement initiatives that save time, add functionality or improve decision making. * Regularly research technology solutions to business problems and prepare succinct business cases for cost-effective improvements. * Review existing technology investments and identify opportunities to improve performance and/or reduce cost. * Drive usage and adoption of key systems in the business; use data to demonstrate usage levels and trends. * Contribute high-quality systems documentation and training articles. * Deliver professional, courteous and proactive IT service to customers. * Deliver written work to a high standard and adhere to firm policies for document release. * Keep information secure and prevent inappropriate disclosure. * Ensure operations under management sustain appropriate quality assurance standards. * Accept additional responsibilities as requested by Head of IT Systems and Security. * Project a professional image at all times. * Ensure colleagues comply with firm procedures. * Carry out duties in accordance with Equal Opportunities and Health and Safety policies. * Maintain high standards of work quality, personal presentation and conduct. * Hold a valid driving licence. * Reporting and administrative duties. * Data administration as required. * Weekly and monthly management reporting as requested. * Financial responsibilities and authority limits. Benefits Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance work and personal commitments. 33 days holiday (including bank holidays), with the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days). Competitive salary package. Employee recognition awards: Outstanding Performance Award Bonus and other recognition initiatives. New and improved programme for succession planning and supportive management structure to help you realise your potential. Employee Assistance Programme: Access a free confidential 24-hour support service, including unlimited counselling sessions and virtual doctors available for you and your family. Competitive benefits associated with a culture that values continuous learning and growth. ## Related Videos - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) - [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data) - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)