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# Network Operator

- **Company:** Gregory Distribution
- **Location:** Heathfield, UK
- **Salary:** £30,750.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint
- **Published:** August 26, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb06e3b5af69f3fe798ffbf466c7a54a18/eaa

## About the Role

* Proven administrative experience with strong accuracy and excellent attention to detail.

 * Confident communicator with the ability to engage effectively with customers, drivers, and colleagues at all levels.

 * Good local geographical knowledge of the area is highly beneficial.

 * Exceptional organisational skills with the ability to prioritise tasks and manage daily deadlines.

 * Proactive, solution-focused mindset with a flexible and adaptable approach to work.

 * Capable of working collaboratively within a team as well as independently with minimal supervision.

 * Competent in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

 * Experience using the Manpac traffic system is an advantage.

## Description

* Support the daily planning and coordination of a local fleet, ensuring efficient and timely routing for deliveries and collections within the pallet network.

 * Provide clear dispatch instructions and complete thorough driver debriefs to maintain service quality, compliance, and accurate operational records.

 * Work closely with customers, partners, and network members to ensure smooth operations, proactive communication, and quick resolution of issues.

 * Manage a range of operational and administrative duties, including updating systems, monitoring job statuses, and maintaining accurate documentation.

 * Respond to queries confidently via email, phone, and face-to-face interactions, ensuring excellent customer service at all times.

 * Assist with on-site duties to support the depot operation, including coordinating freight, monitoring inbound/outbound movements, and supporting wider warehouse activities when required.

 * Help maintain service performance standards through effective communication with drivers, customers, and internal teams.

 * Contribute to a safe and compliant working environment by following company processes and supporting depot safety practices.

 * Play an active role in maintaining strong network relationships, ensuring trailer fill, service KPIs, and daily operational targets are met.