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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Python or GoLang Software Engineer (Tier-2) - 2 Days Onsite in Reston, VA - FreeWheel - **Company:** Xfinity - **Location:** Reston, VA, United States - **Experience:** Expert - **Salary:** $120,213.0 - $180,319.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Applications Architecture, Business Logic, Computing Platforms, Cloud Computing, Continuous Integration, Relational Databases, Software Debugging, Linux, Programming Tools, Distributed Systems, Design of User Interfaces, Identity and Access Management, Python (Programming Language), Networking Basics, Standard Sql, Software Engineering, Data Streaming, Systems Architecture, Web Applications, Data Logging, Grafana, Amazon Virtual Private Cloud (VPC), Git, Material UI, Kubernetes, Front End Software Development, Route53, Functional Programming, Oracle Cloud Infrastructure, Docker, Jenkins, Golang - **Published:** August 26, 2026 - **Apply:** https://www.careerjet.com/job/us1ac7a923620d09a4cb3e45278351103d/eaa ## About the Role * Experience programming in Python and/or Go (Golang) * Experience troubleshooting web applications and distributed systems * Basic understanding of frontend technologies and UI development * Working knowledge of SQL and relational databases * Familiarity with cloud platforms such as AWS or OCI * Exposure to AWS services such as EC2, S3, IAM, VPC, Route 53, and Lambda * Familiarity with monitoring, logging, and observability tools * Basic understanding of CI/CD practices and development tools (Docker, Kubernetes, Jenkins, Git) * Strong Linux fundamentals and basic networking knowledge * Understanding of secure software development and operational best practices Core Competencies / Behaviors: * Customer-focused with an interest in understanding business impact * Strong problem-solving and troubleshooting skills * Willingness to learn business workflows and platform architecture * Effective verbal and written communication skills * Detail-oriented with the ability to manage multiple priorities * Collaborative team player who works effectively with cross-functional teams * Takes ownership of assigned work and seeks guidance when appropriate * Continuously develops technical skills and contributes to team knowledge sharing Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job. * Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services., Amazon Web Services (AWS); Software Engineering; Troubleshooting, Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years ## Description Job Summary The Software Engineer (Tier-2) supports the availability, performance, reliability, monitoring, incident response, and operational excellence of FreeWheel platforms, with a primary focus on the Streaming Hub application. This role provides Tier-2 support for customer-facing issues, assists with maintaining UI components within the Streaming Hub, and develops an understanding of customer workflows, system architecture, and business logic to effectively troubleshoot technical issues. The engineer works closely with senior engineers and cross-functional teams to resolve incidents, improve operational efficiency, and contribute to automation and platform reliability. Under general guidance, this role handles routine to moderately complex technical challenges while continuously developing technical expertise. Job Description Core Responsibilities: * Provide Tier-2 support for the Streaming Hub application by troubleshooting customer issues related to inventory registration, targeting, and UI functionality * Contribute to the development and maintenance of UI components within the Streaming Hub platform * Develop an understanding of business logic, application architecture, and customer workflows to diagnose and resolve production issues * Troubleshoot application, infrastructure, and integration issues with guidance from senior engineers when needed * Build and maintain automation tools and scripts to improve operational efficiency and reduce manual work * Debug application code and assist in resolving issues across distributed systems * Collaborate with engineering, client services, and other stakeholders to investigate and resolve customer issues * Participate in production support, live event monitoring, and incident response activities * Assist with release validation, production verification, and post-release monitoring * Contribute to documentation, knowledge sharing, and operational best practices * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. * Other duties and responsibilities as assigned. ## Related Videos - [Reliable scalability: How Amazon.com scales on AWS](https://www.wearedevelopers.com/videos/983-reliable-scalability-how-amazon-com-scales-on-aws) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How Much FAANG Companies Actually Pay Software Engineers in 2025](https://www.wearedevelopers.com/magazine/230-how-much-faang-companies-actually-pay-software-engineers-in-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)