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# Digital Workplace Engineer I

- **Company:** Ben E. Keith
- **Location:** Fort Worth, TX, United States
- **Experience:** Starter
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Azure, Microsoft Online Services, Cloud Computing, Information Systems, Information Technology Operations, Windows PowerShell, Microsoft SharePoint, Software Deployment, User Provisioning Software, Scripting, Microsoft InTune, Microsoft Onedrive, Information Technology
- **Published:** August 26, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18068925?backUrl=%2Fcareer%2F18068925%2FDigital-Workplace-Engineer-I-Texas-Fort-Worth

## About the Role

We're seeking a motivated technology professional who enjoys learning, solving problems, and helping others succeed., * Associate degree in Information Technology, Computer Science, Information Systems, or a related field preferred

 * Equivalent combination of education, certifications, training, and experience may be considered
 * 0-2 years of experience supporting workplace technology, endpoint management, Microsoft 365, or IT operations
 * Internship, co-op, military, technical support, or related hands-on technology experience is welcomed
 * Strong customer service and communication skills
 * Ability to troubleshoot issues and follow established processes and procedures
 * Strong organizational skills and attention to detail
 * Demonstrated curiosity and willingness to learn new technologies

Preferred Qualifications

 * Foundational experience with Microsoft 365 technologies
 * Familiarity with Microsoft Intune, Entra ID, Teams, SharePoint, or OneDrive
 * Exposure to PowerShell, scripting, or automation concepts
 * Understanding of cloud-based productivity platforms and endpoint management
 * Experience using AI tools to improve learning, research, documentation, or problem-solving
 * Microsoft certifications such as:

 * Microsoft 365 Fundamentals (MS-900)
 * Azure Fundamentals (AZ-900)
 * Endpoint Administrator Associate
 * ITIL Foundation, * Strong problem-solving and troubleshooting abilities
 * Customer-focused mindset with a passion for helping others
 * Effective written and verbal communication skills
 * Ability to prioritize and manage multiple responsibilities
 * Strong organizational and documentation skills
 * Attention to detail and commitment to quality work
 * Collaboration and teamwork
 * Curiosity and continuous learning
 * Adaptability in a fast-changing technology environment

## Description

* Help administer and support Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and other Microsoft 365 services
 * Assist with user provisioning, licensing, access requests, and platform administration
 * Support troubleshooting of productivity, communication, and collaboration solutions
 * Monitor platform health and assist with issue resolution and escalations

Support Modern Endpoint Management

 * Assist with Windows device deployment, provisioning, and lifecycle management
 * Support device enrollment and management using Microsoft Intune
 * Help maintain software deployments, application updates, patching, and endpoint compliance
 * Participate in device refresh, onboarding, relocation, and retirement activities

Contribute to Digital Workplace Operations

 * Support daily operations of workplace technology platforms
 * Participate in testing, upgrades, enhancements, and pilot programs
 * Assist with incident, request, problem, and change management activities
 * Help maintain secure, reliable, and user-friendly workplace technology services

Help Improve the Employee Technology Experience

 * Partner with internal teams to resolve issues and improve service delivery
 * Provide professional support to associates across the organization
 * Assist with technology adoption initiatives and end-user enablement activities
 * Contribute ideas that improve productivity, collaboration, and user experience

Learn and Grow

 * Develop expertise in Microsoft 365, Intune, Entra ID, endpoint management, and workplace technologies
 * Explore ways AI can improve troubleshooting, documentation, and productivity
 * Participate in training, certification programs, and team knowledge-sharing activities
 * Stay informed on emerging workplace technologies and industry trends


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