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# Commercial Analytics & Insights Analyst

- **Company:** British Airways
- **Location:** Hounslow, UK
- **Salary:** £48,458.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Business Analytics Applications, Performance Monitor
- **Published:** August 26, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5855991553

## About the Role

A curious and analytical approach, with the ability to turn complex information into clear and practical insight.

Strong communication skills, sound commercial judgement, and the confidence to work with a wide range of stakeholders will help drive success in this role.

An interest in new technologies and data-led ways of working is also important as we continue to develop our analytical capabilities.

Your experience:

 * Experience analysing data and producing actionable insights.
 * Strong numerical and problem-solving skills.
 * Ability to communicate complex information in a clear and concise way.
 * Experience building effective stakeholder relationships.
 * Commercial awareness and critical thinking skills.
 * Experience using analytical tools and techniques.
 * Exposure to AI tools or analytics technologies is desirable.
 * Relevant qualifications demonstrating analytical capability.

## Description

The role: Commercial Analytics & Insights Analyst

At British Airways, data helps shape the decisions behind how we fly, where we invest, and how we serve our customers.

Joining the Commercial Analytics & Insights team means working at the heart of those decisions, helping turn information into clear recommendations that support commercial performance across the airline.

What you'll do:

 * Deliver forecasts and performance updates for stakeholders across Commercial, Finance and Network teams.
 * Analyse commercial data to identify trends, risks and opportunities.
 * Support target setting and performance improvement through modelling and insight.
 * Investigate areas of concern and provide clear recommendations backed by data.
 * Monitor performance against business objectives and commercial plans.
 * Assess competitor activity and market performance.
 * Evaluate pricing, product and proposition changes.
 * Prepare and present findings to a range of audiences, including senior stakeholders.
 * Work with partner airlines to understand wider market and network performance.
 * Leverage AI-driven tools to transform analytical processes, generate actionable insights and provide data-led recommendations.


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