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# Head of Technology Operations

- **Company:** Morson Group
- **Location:** Greater London, UK
- **Experience:** Expert
- **Salary:** £190,000.0
- **Contract:** Permanent contract
- **Skills:** Cloud Engineering, Disaster Recovery, Distributed Systems
- **Published:** August 26, 2026
- **Apply:** https://www.collegerecruiter.com/job/2815033289-head-of-technology-operations

## About the Role

* Proven experience building Technology Operations / SRE functions from scratch in a digital-first environments
 * Strong engineering mindset and experience with cloud-native, distributed systems
 * Ability to clearly articulate the decisions, trade-offs, and rationale behind how the function was designed and scaled
 * Comfortable operating in a regulated, high-availability environment with national critical infrastructure responsibilities

## Description

Head of Technology Operations - Technology, Reliability, Incident Management, Team Management, Target Operating Model, Principles, Greenfield, Digital - Permanent Up to £190,000 base + Bonus

My client, a large UK Financial Service Organisation is seeking a Head of Technology Operations to build a Technology Operations function from scratch and lead it at national scale to join their London based office. This role will be 3days/week in office

This is a true greenfield opportunity. The platform already processes around one-third of all UK card-present transactions, which will be migrated into this new business pillar. The organisation is mid-transformation and looking for someone energised by a blank sheet of paper to design, implement, and lead end-to-end technology operations.

You will be responsible for the design and build a full Tech Operations capability: SRE, incident & problem management, ITSM, resilience, disaster recovery, and tooling as well as defining the Target Operating Model (TOM) for Ops Technology and implement best-in-class operational processes from scratch.

Who we're looking for

 * Proven experience building Technology Operations / SRE functions from scratch in a digital-first environments
 * Strong engineering mindset and experience with cloud-native, distributed systems
 * Ability to clearly articulate the decisions, trade-offs, and rationale behind how the function was designed and scaled
 * Comfortable operating in a regulated, high-availability environment with national critical infrastructure responsibilities


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