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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineer - **Company:** My Product Path - **Location:** Slough, UK - **Contract:** Permanent contract - **Skills:** Active Directory, Artificial Intelligence, Microsoft Azure, Cloud Computing, Dynamic Host Configuration Protocol, Domain Name System (DNS), VMware ESX Servers, Hyper-V, Windows Servers, Network Segmentation, NT File System (NTFS), Standard Sql, Virtualization Technology, Wireless Networks, Computer Network Technologies, HybridCloud, Firewalls (Computer Science), Wireless Technologies, Hardware Infrastructure, 3-tier Architectures, Cloud Integration, Veeam - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815154050-infrastructure-engineer ## About the Role * Experience working in on-premise infrastructure environments. * Some working knowledge of cloud platforms such as Azure. * Strong hands-on experience with firewalls (configuration, management, and troubleshooting) and networking technologies (switches, wireless networks, NPS). * Expertise in virtualisation platforms, including VMware ESXi and Microsoft Hyper-V. * Proficient in administering and supporting Windows Server environments (Active Directory, DNS, DHCP, NTFS). * Working knowledge of Veeam for backup and disaster recovery solutions. * Basic to intermediate working knowledge of SQL * Intermediate to advanced server hardware knowledge (Dell, HP, SANs, clusters) * Strong troubleshooting skills with the ability to resolve complex infrastructure issues. * Excellent communication skills, with experience working directly with clients. * Experience with hybrid cloud infrastructure (on-premise to cloud integrations). * Certifications such as CCNA, VCP, or Microsoft Certified. * Familiarity with automation and scripting to enhance operational efficiency. ## Description Overview Get AI-powered advice on this job and more exclusive features. Slough (2days), Maidenhead (1 day), 2 days at home My Product Path are partnered with a global life safety organisation to recruit an Infrastructure Engineer to join a global technology team supporting a complex but fun technical infrastructure! As a Tier 3 Infrastructure Engineer you will be responsible for managing and supporting on-premise infrastructure for our clients, with a focus on firewalls, networking (switches and wireless technologies), virtualization platforms (ESXi and Hyper-V), and Windows Server environments. You will also handle backup and disaster recovery solutions using Veeam and will have working knowledge of cloud technologies such as Azure. As this is a customer-facing role, strong communication skills are essential. Responsibilities * Manage, maintain and support on-premise infrastructure, including firewalls, switches, wireless networks, Windows Server roles (Active Directory, DNS, DHCP, NTFS), and virtualisation platforms (ESXi, Hyper-V). * Administer and support backup and disaster recovery solutions, primarily using Veeam whilst leveraging the cloud for offsite solution. * Deliver intermediate-level troubleshooting and resolution of issues related to networking, server infrastructure, and virtualisation. * Provide support for cloud-based environments, with an intermediate working knowledge of Azure. * Maintain comprehensive documentation of the infrastructure, configurations, and procedures. * Ensure security best practices are implemented across on-premise environments, with a particular focus on firewalls and network segmentation. * Providing BAU support for the businesses and supporting the junior engineers with escalation issues. * Ensure detailed and comprehensive information is captured for each ticket, including user details, issue description, troubleshooting steps taken, and resolution. * Categorise, prioritise, and assign tickets according to established procedures and service level agreements (SLAs). * Maintain timely and accurate updates on ticket status and resolution progress throughout the ticket lifecycle. Key Requirements * Experience working in on-premise infrastructure environments. * Some working knowledge of cloud platforms such as Azure. * Strong hands-on experience with firewalls (configuration, management, and troubleshooting) and networking technologies (switches, wireless networks, NPS). * Expertise in virtualisation platforms, including VMware ESXi and Microsoft Hyper-V. * Proficient in administering and supporting Windows Server environments (Active Directory, DNS, DHCP, NTFS). * Working knowledge of Veeam for backup and disaster recovery solutions. * Basic to intermediate working knowledge of SQL * Intermediate to advanced server hardware knowledge (Dell, HP, SANs, clusters) * Strong troubleshooting skills with the ability to resolve complex infrastructure issues. * Excellent communication skills, with experience working directly with clients. * Experience with hybrid cloud infrastructure (on-premise to cloud integrations). * Certifications such as CCNA, VCP, or Microsoft Certified. * Familiarity with automation and scripting to enhance operational efficiency. Package * 5% Bonus * 25 days holiday + bank holidays * Generous employer pension scheme and life assurance cover * Extended parental leave provision * Continuous professional development scheme ## Related Videos - [Infrastructure as Prompts: Creating Azure Infrastructure with AI Agents](https://www.wearedevelopers.com/videos/1533-infrastructure-as-prompts-creating-azure-infrastructure-with-ai-agents) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Why segmenting your infrastructure into tiers makes your infrastructure design better](https://www.wearedevelopers.com/videos/1960-why-segmenting-your-infrastructure-into-tiers-makes-your-infrastructure-design-better) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Ultimate Software Engineer Career Path Guide for 2023](https://www.wearedevelopers.com/magazine/146-the-ultimate-software-engineer-career-path-guide-for-2023)