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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical System Analyst (Software Applications, SQL) (Remote) - **Company:** Remotestar - **Location:** Cambourne, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Software Applications, Software as a Service, Extract Transform Load (ETL), Relational Databases, Apache POI, Mobile Application Software, PostgreSQL, Microsoft SQL Server, Oracle (Applications), Salesforce.Com, SQL Databases, Data Logging, Data Processing, Information Technology - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815156272-technical-system-analyst-software-applications-sql-remote ## About the Role * Experience in customer support routines, demonstrating your dedication to providing top-notch service. * Knowledge of relational database modeling (SQL Server, PostgreSQL, Oracle, among others), and data manipulation via ETL, enabling you to dive deep into the technical aspects of our solutions. * A degree in information technology-related fields, showcasing your commitment to staying at the forefront of the industry. * Fluent in both English and Greek languages, with additional languages such as German or French being a plus. ## Description Overview RemoteStar is looking to hire an Technical System / Support Analyst (SaaS, SQL) on behalf of our client. Location Hybrid working with office in Athens Client Details A dynamic, global business driving transformation in the world of Salesforce Automation (SFA) solutions. As a leading provider of cloud-based mobility solutions, they empower major Consumer Product Goods (CPG) companies to revolutionize their sales processes with cutting-edge technology. Their global footprint is expanding, with projects in over 27 countries and a user base exceeding 100,000. They are expanding their business in Spain. Ranked among the Top 5 Retail Execution and Monitoring companies in LATAM and a Top 10 contender worldwide, according to esteemed authorities like Gartner and the POI Institute. What You'll Bring * Experience in customer support routines, demonstrating your dedication to providing top-notch service. * Knowledge of relational database modeling (SQL Server, PostgreSQL, Oracle, among others), and data manipulation via ETL, enabling you to dive deep into the technical aspects of our solutions. * A degree in information technology-related fields, showcasing your commitment to staying at the forefront of the industry. * Fluent in both English and Greek languages, with additional languages such as German or French being a plus. Your Responsibilities * Client Success: As a Customer Support Analyst, you will be a critical part of our clients' success stories. You'll provide level 2 support, ensuring compliance with customer requirements (SLA/service level) regarding request handling, logging, resolution, and administration of operational technology platforms. * Innovation at Heart: Thrives on innovation, and you'll have the opportunity to propose technical solutions, assess and test applications and systems developed by our development teams or external IT suppliers. * Continuous Improvement: We believe in continually improving our operational procedures. You'll play an integral role in this process by researching new solutions, critically analyzing processes, and suggesting improvements. * Mobile Application Support: You'll offer support for mobile applications, further enhancing your skill set and contributing to our clients' success on various platforms. ## Related Videos - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Optimizing Discovery: PostgreSQL's Role in Transforming GetYourGuide's Search](https://www.wearedevelopers.com/videos/1647-optimizing-discovery-postgresql-s-role-in-transforming-getyourguide-s-search) - [Tracking vehicles at scale](https://www.wearedevelopers.com/videos/1999-tracking-vehicles-at-scale) - [Attract and Retain Talent: Strategies that Work](https://www.wearedevelopers.com/videos/1479-attract-and-retain-talent-strategies-that-work) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How Much Does a Software Engineer Make? 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