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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Support Analyst - **Company:** Corriculo Ltd - **Location:** Basingstoke, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Microsoft Office, Microsoft Operating Systems, Microsoft Servers, Office365, Information Technology - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815199543-support-analyst ## About the Role * Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner * Experience with a variety of Microsoft operating systems - ideally including Windows 10 and/or O365 * Experience with Active Directory - new user creation / account administration - would be highly advantageous ## Description Get AI-powered advice on this job and more exclusive features. Corriculo Recruitment provided pay range This range is provided by Corriculo Recruitment. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Support Analyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst / Service Desk Analyst - with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. The Service Desk Analyst will be based in the office up to 5 days a week, but with the possibility of a day a week working from home. The client operates a modern Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory. The Company The Support Analyst / Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear plan for growth. Vendor-neutral, their commitment to quality has seen them partner with over 1,000 UK businesses, varying in size and industry. Benefits * 25 days' holiday * On-call allowance * Amazing opportunities for training and progression Requirements * Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner * Experience with a variety of Microsoft operating systems - ideally including Windows 10 and/or O365 * Experience with Active Directory - new user creation / account administration - would be highly advantageous The list above is important, but not as important as hiring the right person! So if you don't meet all of the criteria above, but feel the role is of interest, please apply or get in touch today to discuss further. Next Steps If you have any questions or would simply welcome a chat about this excellent Support Analyst / Service Desk Analyst role and company, just call me or drop me an email, as I'd love to hear from you! If, though, you think this role could be right for you and you'd like to learn more, then please apply now! 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