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# Head of Technology Operations - Hybrid/SaaS

- **Company:** Tech Talent
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Salary:** £77,000.0 - £80,000.0
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Cyber Security, Digital Technology, PCI Data Security Standards
- **Published:** August 26, 2026
- **Apply:** https://www.careerboard.com/pt/en/find-jobs-in-United-Kingdom/-31D71AEC95B90A0B7D/

## About the Role

* Proven experience in digital/IT operations management
 * Strong leadership, communication, and problem-solving skills
 * Solid understanding of infrastructure, application support, and project delivery
 * Cyber security knowledge and compliance experience
 * PCI-DSS experience (implementation or maintenance preferred)
 * Cyber Essentials Plus experience (required)
 * Background in SaaS or digital product environments
 * Experience building internal teams and reducing MSP reliance
 * Pragmatic approach to ITIL in a fast-moving business

## Description

Head of Technology Operations is required by this SaaS product organisation as they look to bring their current outsourced work back inhouse, across operational reliability, security and day-day technical operations.

Reporting to the CTO, you'll have significant autonomy on strategically driving improvement and building/managing a team to ensure internal operations.

What You'll Do

 * Oversee daily operations of digital systems, applications, and infrastructure
 * Lead and develop the application support function
 * Ensure strong cyber security, GDPR compliance, and PC-DSS/Cyber Essentials Plus standards
 * Support successful technical project delivery
 * Champion quality assurance and robust testing
 * Identify opportunities to improve efficiency and optimise digital operations
 * Act as the main point of contact for digital service performance and stakeholder communication


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