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# Desktop Technician I

- **Company:** Robert Half
- **Location:** Blue Ash, OH, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Data Centers, Desktop Computing, Microsoft Office, Computer Equipment
- **Published:** August 26, 2026
- **Apply:** https://dejobs.org/x/x/E9DFF4322E624039B9C76A8F2CB110AA/job/

## About the Role

* Recommend improvements that enhance end-user technology performance and support the rollout of new solutions. Requirements * High school diploma required.

 * Associate degree preferred.

 * At least 2 years of recent experience supporting Windows-based and Mac-based computers.

 * Working knowledge of desktop hardware, workstation support, and break/fix troubleshooting.

 * Experience with Active Directory in a user support environment.

 * Familiarity with Windows 10 administration and desktop imaging processes.

 * Ability to document technical issues clearly and communicate effectively with end users and internal IT teams. Technology Doesn't Change the World, People Do.®

## Description

Description We are looking for a Desktop Technician I to provide hands-on technical support for corporate users in Blue Ash, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving workstation issues, maintaining end-user equipment, and delivering reliable day-to-day IT support. The role focuses on desktop deployment, troubleshooting, and hardware service while partnering with other IT teams to keep business users productive.

Responsibilities:

 * Deliver deskside support for employees by diagnosing and resolving hardware, software, and workstation-related issues.

 * Configure, deploy, and upgrade Windows PCs and laptops using approved tools, standard builds, and company procedures.

 * Support common business applications, including Microsoft Office, and assist users with routine software problems.

 * Maintain clear technical records and create practical documentation for installations, troubleshooting steps, and support activities.

 * Perform repairs, component replacements, and preventive maintenance for desktops and other assigned IT equipment.

 * Assist with inventory tracking, device provisioning, and the distribution of computer hardware and related accessories.

 * Coordinate with technical support and other IT teams to identify performance concerns and restore stable system operation.

 * Set up and monitor IT equipment connected to data center or infrastructure environments as needed.


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