> Markdown version of [/jobs/ext/2257065-it-field-support-technician-ii](https://www.wearedevelopers.com/jobs/ext/2257065-it-field-support-technician-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Field Support Technician II - **Company:** Sterling Construction - **Location:** The Woodlands, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Cyber Security, Distributed Systems, Virtual Private Networks (VPN), Local Area Networks, Networking Basics, TCP/IP, Virtual Local Area Networks, Microsoft InTune, Information Technology, SAP MDG - **Published:** August 26, 2026 - **Apply:** https://www.disabledperson.com/jobs/74546294-it-field-support-technician-ii ## About the Role 1. 5+ years of IT support experience (field or distributed environments preferred) 2. Strong knowledge of Windows 11, Microsoft 365, Active Directory, Group Policy 3. Solid networking fundamentals (VLANs, VPN, switches, TCP/IP) 4. Experience with Intune or enterprise endpoint management 5. HCSS experience strongly preferred 6. CompTIA A+ and Network+ required 7. Construction or field operations experience is a big plus 8. Valid driver's license and willingness to travel to job sites ## Description Sterling Infrastructure is looking for a hands-on IT Field Support Technician II who thrives outside the corporate bubble. This is not a sit-at-a-desk helpdesk role. You'll be the primary IT partner supporting our construction operations - solving real-world tech problems that keep projects moving. Why Sterling Infrastructure? We build and maintain critical infrastructure across the U.S. - transportation, e-infrastructure, water, and more. That means our IT team supports real projects that impact communities. You won't just reset passwords here. You'll help power field teams, modernize operations, and keep job sites running smoothly., What You'll Do 1. Serve as the primary on-site IT resource for assigned business units 2. Troubleshoot hardware, software, networking, and mobile devices with minimal escalation 3. Support HCSS (HeavyBid, HeavyJob, Equipment360 & more) 4. Deploy and configure devices using Intune / MDM tools 5. Support local network equipment (switches, wireless, VPNs) 6. Partner with Infrastructure, Applications, and Cybersecurity teams 7. Mentor Field Support Technician I staff 8. Lead site IT projects like office moves, refresh cycles, and new jobsite setups You'll balance independence with collaboration - owning your sites while staying connected to enterprise IT. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)