> Markdown version of [/jobs/ext/2257781-ai-driven-fintech-saas-support-engineer](https://www.wearedevelopers.com/jobs/ext/2257781-ai-driven-fintech-saas-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI-Driven Fintech SaaS Support Engineer - **Company:** Tangible - **Location:** Greater London, UK - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, JIRA, Software as a Service - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815238414-ai-driven-fintech-saas-support-engineer ## About the Role A growing fintech company is seeking a smart Support Engineer to enhance client communication and resolve issues for their SaaS platform. The role requires excellent written English, logical problem-solving abilities, and familiarity with Jira. The engineer will operate in the US timezone, managing client interactions and working closely with the engineering team to improve workflows. This position offers an exciting opportunity to work at the intersection of technology and finance, providing important liquidity solutions. #J-18808-Ljbffr ## Description A growing fintech company is seeking a smart Support Engineer to enhance client communication and resolve issues for their SaaS platform. The role requires excellent written English, logical problem-solving abilities, and familiarity with Jira. The engineer will operate in the US timezone, managing client interactions and working closely with the engineering team to improve workflows. This position offers an exciting opportunity to work at the intersection of technology and finance, providing important liquidity solutions. ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems](https://www.wearedevelopers.com/videos/1623-breaking-silos-successful-collaboration-between-tech-business-teams-in-complex-enterprise-systems) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)