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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** Onbe, Inc - **Location:** Plano, TX, United States - **Experience:** Expert - **Salary:** $90,180.0 - $105,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, System Configuration, Project Management Software, Microsoft Office, Microsoft Project, Microsoft PowerPoint, Smartsheet - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2dbe43b3a145e08c ## About the Role Do you have experience in User guides?, Do you have a Bachelor's degree?, * Bachelor's degree * 5+ years of experience in a client-facing onboarding role using proven implementation or project management methodologies * Proven understanding of best practices in project lifecycle methodology and project management principles * Project Management tool/software experience (Smartsheet, MS Project, etc.) * Excellent business writing and communication skills * Knowledge of Microsoft programs including Word, Excel, and PowerPoint * PMP preferred but not required ## Description Summary: The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by extracting a comprehensive understanding of our client's goals and friction points, considering all partner perspectives and capabilities, and fueling the power of internal departments! As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve potential roadblocks to successful implementation! This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Responsibilities: * Leads multiple implementations, varying in scope and size, simultaneously * Provides subject matter expertise for implementations, products & services, and marketing & training directly to external clients and internal partners * Orchestrate prioritizing and discovery sessions with client teams to gain accurate, reliable information about program needs, expectations, and processes * Manages client and internal stakeholder expectations and translates client requirements and program characteristics to internal partners * Provides timely status reporting and leads status meetings that ensure clear messaging, outline deliverables, and supervise ownership & status of open issues * Builds order templates, user guides, and presentation materials * Coordinates and conducts task request submissions and supervising on action items from other departments * Provides implementation system configuration, QA testing, program launch, and hand-off * Facilitates client demos and training * Ensures all client-facing documents and information have been provided upon delivery * Adheres to all Risk & Compliance policies and procedures ## Related Videos - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Developers don't need onboarding, do they? 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