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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Solutions Specialist (£100K) - **Company:** Ingenio Global - **Location:** UK - **Experience:** Expert - **Salary:** £100,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Microsoft Azure, Information Technology Consulting, Tensorflow, Software Engineering, Amazon Connect, Chatbots, Genesys, Large Language Models, Generative AI, Information Technology, HuggingFace, Modeling and Simulation, Virtual Agents - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815193819-ai-solutions-specialist-100k ## About the Role * Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks. * Deep understanding of CCaaS/contact centre operations and digital CX transformation. * Awareness of security, compliance, and integration considerations in enterprise deployments. * Commercial and financial awareness, including ROI modelling and TCO analysis. * Strong understanding of the competitive landscape in AI/CX. * Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes. * Confidence engaging with senior stakeholders, including C-level executives. * Strong influencing and negotiation skills within competitive sales cycles. * Ability to balance technical depth with commercial positioning. * Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions. * Resilience and adaptability in fast-moving, high-pressure environments., * Significant experience in Presales, Solutions Consulting, or Technical Architecture. * Proven track record in delivering AI-enabled CX transformation projects. * Bachelor's or Master's degree in Computer Science, AI, Engineering, or related discipline (preferred). Preferred / Advantageous Certifications * Advanced cloud certifications (AWS Solutions Architect, Azure AI Engineer Associate, GCP AI/ML Engineer). * Vendor-specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect). * Specialist AI/ML certifications (TensorFlow, Hugging Face, OpenAI, or equivalent). ## Description This range is provided by Ingenio Global. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range Direct message the job poster from Ingenio Global The AI Solutions Specialist is a key technical leader within the Pre-sales function, driving the design and delivery of enterprise-scale AI and CX solutions. You will act as a trusted advisor to clients, leading discovery workshops, validating architectures, and translating AI capability into measurable business outcomes. This role combines deep technical expertise with strong commercial acumen and executive-level presentation skills, making you central to the company's success in competitive sales cycles. Key Responsibilities * Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs. * Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security. * Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility. * Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage. * Act as an AI authority during sales cycles, influencing deal strategy and client positioning. * Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions. * Provide customer and market insights to inform the company's product and proposition roadmap. * Mentor junior and associate colleagues, building capability across the Presales team. Skills, Knowledge and Expertise * Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks. * Deep understanding of CCaaS/contact centre operations and digital CX transformation. * Awareness of security, compliance, and integration considerations in enterprise deployments. * Commercial and financial awareness, including ROI modelling and TCO analysis. * Strong understanding of the competitive landscape in AI/CX. * Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes. * Confidence engaging with senior stakeholders, including C-level executives. * Strong influencing and negotiation skills within competitive sales cycles. * Ability to balance technical depth with commercial positioning. * Leadership skills to guide junior team members, drive AI enablement through their immediate Specialist team, and collaborate across functions. * Resilience and adaptability in fast-moving, high-pressure environments. Technologies * AI/Automation: Conversational AI platforms, Generative AI models (LLMs), Agentic AI frameworks, RPA tools. * Data: Advanced analytics, reporting, and modelling tools. Qualifications * Significant experience in Presales, Solutions Consulting, or Technical Architecture. * Proven track record in delivering AI-enabled CX transformation projects. * Bachelor's or Master's degree in Computer Science, AI, Engineering, or related discipline (preferred). Preferred / Advantageous Certifications * Advanced cloud certifications (AWS Solutions Architect, Azure AI Engineer Associate, GCP AI/ML Engineer). * Vendor-specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect). * Specialist AI/ML certifications (TensorFlow, Hugging Face, OpenAI, or equivalent). Benefits may include: * Pension Scheme * Life insurance * Private health and dental care * Cycle to work * 28 days paid holiday a year (including three company days) * Plus many more! (Benefits are dependent on your base location.) This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in a growing company. Think you're a fit? Apply now or reach out directly at . Seniority level * Mid-Senior level Employment type * Full-time Job function * Engineering, Sales, and Consulting Industries * Technology, Information and Media, Software Development, and IT Services and IT Consulting ## Related Videos - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [Machine learning in the browser with TensorFlowjs](https://www.wearedevelopers.com/videos/155-machine-learning-in-the-browser-with-tensorflowjs) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [Wardley Maps for Software Developers](https://www.wearedevelopers.com/videos/665-wardley-maps-for-software-developers) - [How We Built a Machine Learning-Based Recommendation System (And Survived to Tell the Tale)](https://www.wearedevelopers.com/videos/752-how-we-built-a-machine-learning-based-recommendation-system-and-survived-to-tell-the-tale) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) ## Related Articles - [Got AI ideas but no money? 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