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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # TikTok Shop - Ecommerce Anti-fraud Investigations and Operations Analyst - **Company:** TikTok - **Location:** London, UK - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Data Mining, Fraud Prevention and Detection, Python (Programming Language), Machine Learning, SQL Databases, Software Vulnerability Management, Data Processing, Cyber Threat Analysis, Cybercrime, Programming Languages - **Published:** August 26, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2941125343-2 ## About the Role commercial goals. Collaborate with Legal, Public Affairs, and regulators to investigate and respond to localized inquiries on fraud or crime-related activities.- Reporting & Strategy: Produce regular high-quality fraud reports summarizing new trends, model performance, and business impacts to influence management and guide regional business strategy.- AI Workflow & Agent Design: Own regional risk AI workflow optimization. Define AI opportunities for operational processes and capabilities and ideally build AI agents to drive operational improvements, automate investigative tasks, and scale risk detection capabilities.Minimum Qualification(s)- Minimum of 4+ years professional experience in operations, and investigations or risk strategy related to fraud, abuse, or cybercrime.- Strategic Decision-Making: Proven ability to act as a regional owner, demonstrating a strong understanding of market dynamics and the ability to autonomously make high-stakes decisions on risk thresholds and strategy launches.- Strong Data Extraction & Analytics: Must have the capacity to draw actionable insights from complex datasets; proficiency in SQL is required.- Ability to understand opposing points of view on highly complex issues and strong ability to gather information from various online sources and community groups.- AI & Model Literacy: Proven ability to interpret machine learning model performance metrics (e.g., precision, recall, and data drift signals) and translate them into operational adjustments.Preferred Qualification(s)- Proficiency in Python or equivalent programming languages for advanced data manipulation and automation.- Prior law enforcement, trust & safety policy, or prosecution experience is a strong plus.Req ID: A13148 ## Description About the teamThe TikTok E-commerce Governance and Experience team is responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators globally. We value user satisfaction and work on policies, rules, and systems to ensure quality for our community.As an Anti-fraud investigations and operations analyst, you will serve as the regional risk owner, responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities across transactions, KYC, onboarding, and seller-creator affiliation in the region. You will bridge the gap between business needs and global risk frameworks, deeply understanding your region's unique risk landscape to make strategic decisions on defense deployments. In this evolving environment, you will also play a pivotal role in integrating Artificial Intelligence (AI) into daily operations, leveraging AI agents and machine learning models to scale our defense mechanisms and improve operational efficiency.Responsibilities- Investigations & Incident Management: Lead investigations and analysis of suspicious behavior, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform. Respond to escalations and manage incidents end-to-end until resolution.- Regional Strategy Ownership: Deeply understand business objectives and the specific risk landscape to make critical, data-driven decisions on risk thresholds, rule calibrations, and the launch of new defense strategies, effectively balancing platform security with regional business growth.- Threat Intelligence & Vulnerability Mitigation: Monitor user communities for emerging threats and new methods of fraud. Identify vulnerabilities and collaborate proactively with cross-functional teams to mitigate occurrences of fraudulent activity before they scale.- Cross-Functional Collaboration: Engage with business, technology, product, data, and security/risk stakeholders to align risk strategies with ## About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​ Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse ... **Industries:** Information Tech [Company profile](https://www.wearedevelopers.com/companies/4009-tiktok) ### More Jobs at TikTok - [IT Service Operation and Automation Engineer - London](https://www.wearedevelopers.com/jobs/ext/2258290-it-service-operation-and-automation-engineer-london) - [Measurement Analyst- Global Business Solutions](https://www.wearedevelopers.com/jobs/ext/2239173-measurement-analyst-global-business-solutions) - [Solutions Engineer, EUI](https://www.wearedevelopers.com/jobs/ext/2257294-solutions-engineer-eui) - [Edge Platform Engineer: Global Traffic Routing & CDN](https://www.wearedevelopers.com/jobs/ext/2239149-edge-platform-engineer-global-traffic-routing-cdn) - [Cloud Site Reliability Engineer - Cloud and System](https://www.wearedevelopers.com/jobs/ext/2239229-cloud-site-reliability-engineer-cloud-and-system) ## Related Videos - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Fighting the Next Wave of Cybercrime](https://www.wearedevelopers.com/videos/100331-fighting-the-next-wave-of-cybercrime) - [TikTok's Privacy Innovation](https://www.wearedevelopers.com/videos/1036-tiktok-s-privacy-innovation) - [Detecting Money Laundering with AI](https://www.wearedevelopers.com/videos/111-detecting-money-laundering-with-ai) - [Data Mining Accessibility](https://www.wearedevelopers.com/videos/802-data-mining-accessibility) ## Related Articles - [How machine learning can help us tell fact from fiction](https://www.wearedevelopers.com/magazine/509-how-machine-learning-can-help-us-tell-fact-from-fiction) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this) - [Trustworthy AI Starts at Deployment: 5 Checks Before You Ship](https://www.wearedevelopers.com/magazine/753-trustworthy-ai-starts-at-deployment-5-checks-before-you-ship) - [How to start an AI project for a good cause and boost your career](https://www.wearedevelopers.com/magazine/15-how-to-start-an-ai-project-for-a-good-cause-and-boost-your-career)