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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst - **Company:** The Cardiac & Vascular Institute - **Location:** Gainesville, FL, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Application Configuration Access Protocols, Software Applications, Software Documentation, Information Systems, System Configuration, Data Validation, Data Integrity, Medical Software, Issue Tracking Systems, Microsoft Office, Product Software Implementation Methods, Software Security, Software Troubleshooting, Information Technology - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=aadc3cbc0a10a99e ## About the Role Do you have experience in Workflow management (operations management method)?, Do you have a Associate's degree?, * Associate's or Bachelor's degree in Information Technology, Healthcare Administration, Business, or related field preferred. * 1-3 years of experience supporting software applications or information systems preferred. * Healthcare or medical practice experience preferred. * Strong troubleshooting and analytical skills. * Excellent communication and customer service abilities. * Ability to train users with varying levels of technical proficiency. * Strong organizational and multitasking skills. * Experience with EHR/EMR, practice management, or healthcare software systems preferred. * Familiarity with Microsoft Office applications and general computer systems. * Understanding of HIPAA and healthcare privacy standards preferred. * Preferred Skills * Application configuration and workflow optimization experience. * Experience working with software vendors and support teams. * Ability to analyze operational processes and recommend improvements. * Knowledge of ticketing and support management processes. * Strong interpersonal and team collaboration skills. Preferred Skills * Healthcare application configuration and workflow optimization experience. * Experience supporting physicians and clinical staff in a multi-site healthcare environment. * Familiarity with healthcare reporting, interfaces, and data validation processes. * Knowledge of ticketing systems and IT support workflows. * Ability to analyze operational inefficiencies and recommend technology-based improvements. * Strong interpersonal skills and ability to collaborate across departments. ## Description The Systems Analyst is responsible for supporting, configuring, maintaining, and optimizing software applications used throughout the organization. This role works closely with clinical, operational, and administrative staff to ensure systems function effectively and support organizational workflows. The Systems Analyst provides day-to-day application support, troubleshooting, system configuration, user training. They are a key resource in software implementation initiatives and workflow optimization. The ideal candidate possesses strong technical, analytical, and customer service skills and is comfortable supporting users in a healthcare environment., * Configure, maintain, and support organizational software applications and system workflows. * Provide technical and functional support to end users by troubleshooting software issues and resolving application-related problems. * Assist users with workflow questions, system navigation, and operational best practices. * Conduct user training for new employees and provide ongoing education for existing staff. * Collaborate with departments to analyze workflows and recommend system improvements and optimization opportunities. * Participate in software upgrades, implementations, testing, and enhancement projects. * Create and maintain system documentation, training materials, and support procedures. * Coordinate with software vendors and internal IT staff to resolve escalated issues. * Monitor and manage support tickets to ensure timely resolution and follow-up. * Assist with user account setup, permissions, and application security functions as appropriate. * Support data integrity, reporting validation, and quality assurance activities. * Maintain compliance with organizational policies, security standards, and HIPAA requirements. ## Related Videos - [Coffee with Developers - Silvio Barbieri](https://www.wearedevelopers.com/videos/897-coffee-with-developers-silvio-barbieri) - [Intro to FastAPI](https://www.wearedevelopers.com/videos/462-intro-to-fastapi) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [GenAI Security: Navigating the Unseen Iceberg](https://www.wearedevelopers.com/videos/1744-genai-security-navigating-the-unseen-iceberg) - [How to ignore bugs (safely)](https://www.wearedevelopers.com/videos/711-how-to-ignore-bugs-safely) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)