> Markdown version of [/jobs/ext/2260023-technical-lead-it-service-desk-growth-office-based](https://www.wearedevelopers.com/jobs/ext/2260023-technical-lead-it-service-desk-growth-office-based). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Lead, IT Service Desk & Growth (Office-Based) - **Company:** Wavenet Ltd - **Location:** West Midlands, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Office, Information Technology - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815092767-technical-lead-it-service-desk--growth-office-based ## About the Role The ideal candidate should possess strong leadership and advanced technical skills in IT systems. The role emphasizes teamwork in an office environment, with benefits including health coverage, 25 days of annual leave, and access to Wavenet Academy for continuous learning. #J-18808-Ljbffr ## Description Wavenet Ltd in the United Kingdom is seeking a Technical Lead for their IT Service Desk, responsible for guiding the team in delivering exceptional technical support. You will mentor engineers and ensure smooth customer onboarding processes. The ideal candidate should possess strong leadership and advanced technical skills in IT systems. The role emphasizes teamwork in an office environment, with benefits including health coverage, 25 days of annual leave, and access to Wavenet Academy for continuous learning. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)