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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 3rd Line Infrastructure & Project Engineer - **Company:** Candour - **Location:** Wigan, UK - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Backup Devices, Microsoft Online Services, Disaster Recovery, Hyper-V, Virtual Private Networks (VPN), Microsoft Software, Windows Servers, Routing, Virtualization Technology, Computer Networking Systems, Firewalls (Computer Science), Microsoft InTune, Information Technology, Cloud Migration, Vmware - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815176062-3rd-line-infrastructure--project-engineer ## About the Role * Previous experience working within a Managed Service Provider (MSP) * Proven experience operating at 3rd Line Engineer level * Strong knowledge of Microsoft 365, Azure, Windows Server and Active Directory (On-Prem & Entra ID) * Experience with Intune, Exchange Online and Microsoft cloud technologies * Strong networking knowledge including switching, routing, firewalls and VPNs * Experience with VMware and/or Hyper-V virtualisation * Knowledge of backup, disaster recovery and infrastructure security best practices * Excellent troubleshooting, project delivery and customer communication skills ## Description Location: Wigan Work pattern: On-site Driving license + Own vehicle: Required We are looking for an experienced 3rd Line Infrastructure & Project Engineer to take ownership of complex IT infrastructure projects while acting as the senior technical escalation point within a fast-paced Managed Service Provider. This is an opportunity for a technically strong infrastructure professional to design, deliver, and optimise modern IT solutions across cloud, networking, virtualisation, and Microsoft technologies. You'll play a key role in delivering business-critical projects, supporting enterprise environments, and helping clients modernise their IT infrastructure while working alongside an experienced technical team. Responsibilities * Lead the delivery of infrastructure and cloud projects from design through to implementation * Deploy and migrate Microsoft 365, Azure, Entra ID and Intune environments * Design, implement and support Windows Server, virtualisation, networking and storage solutions * Act as the senior escalation point for complex 3rd Line technical issues * Deliver server upgrades, cloud migrations, client onboarding and infrastructure improvements * Produce and maintain technical documentation and project plans * Work closely with clients to provide technical guidance and long-term infrastructure solutions * Maintain security, resilience and performance across customer environments Requirements * Previous experience working within a Managed Service Provider (MSP) * Proven experience operating at 3rd Line Engineer level * Strong knowledge of Microsoft 365, Azure, Windows Server and Active Directory (On-Prem & Entra ID) * Experience with Intune, Exchange Online and Microsoft cloud technologies * Strong networking knowledge including switching, routing, firewalls and VPNs * Experience with VMware and/or Hyper-V virtualisation * Knowledge of backup, disaster recovery and infrastructure security best practices * Excellent troubleshooting, project delivery and customer communication skills * Full UK Driving Licence and access to your own vehicle * Company pension scheme * Free on-site parking * Paid travel expenses * Ongoing technical training and mentoring * Exposure to the latest Microsoft Cloud and Infrastructure technologies * Genuine career progression opportunities * Supportive and collaborative technical team * Competitive annual leave allowance plus bank holidays ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)