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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Engineer - **Company:** TieTalent - **Location:** Gravesend, UK - **Salary:** £30,000.0 - £35,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Antivirus Softwares, Microsoft Azure, Cyber Security, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Multi-Factor Authentication, Virtual Private Networks (VPN), Windows Servers, Networking Basics, Microsoft SharePoint, Software Deployment, TCP/IP, Firewalls (Computer Science), Microsoft InTune, Information Technology - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815149517-it-support-engineer ## About the Role Do you have experience of working within 1st/2nd line It support? Do you have Experience supporting Windows Server environments (2016/2019/2022)., * Windows Server * Azure * Cyber Security * OneDrive * Active Directory * DNS * DHCP * Firewalls * TCP/IP * Gravesend, England Work experience * Systems Administrator * System Engineer * NOC Engineer Languages * English ## Description Join to apply for the IT Support Engineer role at TieTalent 1 day ago Be among the first 25 applicants Join to apply for the IT Support Engineer role at TieTalent Get AI-powered advice on this job and more exclusive features. About IT Support Engineer 1st/2nd Line £30,000 - £35,000 depending upon experience Based out of Gravesend Permanent / Monday - Friday 37.5 hour working week About IT Support Engineer 1st/2nd Line £30,000 - £35,000 depending upon experience Based out of Gravesend Permanent / Monday - Friday 37.5 hour working week Do you have experience of working within 1st/2nd line It support? Do you have Experience supporting Windows Server environments (2016/2019/2022). Attega Group is currently partnering exclusively with our client in recruiting a IT Support Engineer to join the team. We are seeking a proactive and technically skilled 1st/2nd Line IT Support Engineer to join our dynamic IT team. The ideal candidate will have strong experience supporting Microsoft 365 environments, Windows Server, and Azure, with a working knowledge of Datto RMM and a solid grounding in cyber security best practices. You will be the first point of contact for end-user support issues while also assisting with escalations and infrastructure-related tasks. In return, our client is offering a salary of up to £35,000 depending on experience P/A, plus additional company benefits (20 days holiday, company pension scheme) This is a full-time, permanent position working Monday - Friday 09:00 - 17:00 Main Duties Reporting to the Finance Director, your responsibilities will include: Provide 1st And 2nd Line Support For Users Across Desktop, Mobile, And Infrastructure Systems. Troubleshoot And Resolve Issues Related To Microsoft 365, Including Exchange Online, Teams, SharePoint, And OneDrive. Support And Maintain Windows Server Environments (AD, DNS, DHCP, Group Policy). Assist In Managing And Supporting Azure Cloud Services (VMs, Microsoft Intune). Implement And Support Basic Cyber Security Measures Including Endpoint Protection, MFA, And Security Policies. Assist With User Onboarding/offboarding, Hardware Setup, And Software Deployment. Document Procedures And Maintain IT Asset Records. The Ideal Candidate Proven experience in a 1st or 2nd line support role. Strong proficiency with Microsoft 365 administration. Experience supporting Windows Server environments (2016/2019/2022). Familiarity with Microsoft Azure services and administration. Understanding of cyber security principles and tools (e.g., antivirus, firewalls, MFA). Knowledge of networking fundamentals (TCP/IP, VPNs, DNS, DHCP). For more information on our IT Support Engineer, please contact Liz in the Attega Group offices today Nice-to-have skills * Windows Server * Azure * Cyber Security * OneDrive * Active Directory * DNS * DHCP * Firewalls * TCP/IP * Gravesend, England Work experience * Systems Administrator * System Engineer * NOC Engineer Languages * English Seniority level * Seniority levelEntry level Employment type * Employment typeFull-time Job function * Job functionInformation Technology * IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Sign in to set job alerts for "Information Technology Support Engineer" roles. London, England, United Kingdom 1 month ago We're unlocking community knowledge in a new way. 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