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# Support Services Receptionist - Permanent

- **Company:** Construction Industry Training Board
- **Location:** Bromley, UK
- **Salary:** £24,670.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Office
- **Published:** August 27, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5856951875

## About the Role

If you enjoy working with people, have excellent organisational skills and can confidently manage a variety of tasks, we'd love to hear from you., Essential:

 * Experience of working in a similar, customer-facing role
 * Training and experience in Customer Service
 * Proficient use of Microsoft Office, including Excel and Word
 * Strong organisational skills
 * Strong communication skills

Desirable

 * Customer Service qualification or equivalent

## Description

We are looking for a professional, organised and customer-focused Support Services Receptionist to join our team at NCC Erith.

As the first point of contact for visitors, learners, customers and contractors, you will play a key role in creating a welcoming and professional environment. Alongside reception duties, you will provide administrative support to the Support Services Team, coordinate meeting and training room bookings, support assessment invigilation and help ensure the smooth day-to-day operation of the centre., As our Support Services Receptionist, you will:

 * Welcome visitors, learners and contractors to site and ensure a positive customer experience
 * Manage the visitor sign-in and sign-out process, maintaining accurate attendance and site records
 * Deliver site inductions and direct visitors to the appropriate staff member
 * Answer incoming telephone calls and deal with enquiries professionally and efficiently
 * Receive deliveries, sort and distribute incoming mail, and manage outgoing post
 * Purchase goods and supplies in line with company procedures
 * Coordinate meeting room bookings and ensure training resources and refreshments are available as required
 * Provide administrative support including data entry, filing, preparation of training materials and general office administration
 * Support the Support Services Team Leader and Curriculum Manager with a variety of administrative tasks
 * Provide invigilation support during assessments, ensuring procedures and examination conditions are maintained
 * Support occasional weekend working on a rota basis to meet operational and training delivery requirements


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