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# Support Engineer - Sustaining Local Platform

- **Company:** GE Vernova
- **Location:** Greenville, SC, United States
- **Experience:** Starter
- **Salary:** $89,300.0
- **Contract:** Permanent contract
- **Skills:** Networking Hardware, Windows Servers, System Availability, Information Technology, Servicenow
- **Published:** August 27, 2026
- **Apply:** https://dejobs.org/x/x/1E242DAE4DCD431A8A707D549A4DBE66/job/

## About the Role

* Bachelor's Degree in related IT/Engineering field - Electrical, Mechanical, Computer Science/Information Technology, Instrumentation, Controls, or equivalent knowledge and experience
 * 1 - 3 years working with and supporting GE Controller, Bently or other M&D Field Products.
 * 1-3 years working with ControlST Software (ToolboxST, WorkstationST, etc)
 * Working knowledge of Windows Server (2016, 2022,2025)
 * Experience working in an independent and highly matrix environment, coordinating across multiple sites, functions, and time zones

Desired Characteristics

 * Prefer experience with supporting network- or cyber-security requirements, especially for NERC CIP customers
 * Prefer experience with Proficy Historian products
 * Prefer experience driving RCA and defect resolution with development teams (Controls, NPI, etc.)
 * Excellent troubleshooting, analytical and critical thinking Skills
 * Strong oral and written communication skills; Strong interpersonal and leadership skills.
 * Capable of switching between tasks based on priority and be able to communicate priority & urgency to leadership.
 * Experience working with thermal and/or aero asset sites.
 * Green Belt Certification, or Lean/Company equivalent
 * Experience working in a global environment.
 * Knowledge of Servicenow and case management.

## Description

The Monitoring & Diagnostics Requisition & Sustaining organization is looking for a Support Engineer for Local Platform Support. The Local Platform Support Engineer is responsible for providing support for Monitoring & Diagnostic (M&D) Center's local platform (On Site Monitors, peripheral devices, associated network equipment and applications), supporting system improvement initiatives and customer communications., * Support Monitoring & Diagnostic (M&D) Center's local platform - On Site Monitors, peripheral devices, associated network equipment and applications.

 * Improve data availability from controller and other site devices such as vibration, dynamics, and plant data.
 * Support and improve OSM health management for the fleet.
 * Work with development team to test new applications and provide input on enhancements and defects.
 * Support fleet improvement and update initiatives as needed.
 * Drive issue resolution for both internal and external customers.
 * Support initiatives to improve data quality and trip reliability
 * Implement automation efforts to support proactive issue prevention and/or resolution.
 * Draft training and troubleshooting documentation.
 * Lead lean initiatives across cross functional teams.


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