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# IT Application Support

- **Company:** Stefanini
- **Location:** Greensboro, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Uptime, TCP/IP
- **Published:** August 27, 2026
- **Apply:** https://www.dice.com/job-detail/bc844ede-557d-4c4e-bfdf-cc29f4831f60

## About the Role

Requirements:2-5 years of experience in performing analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production linesSolid understanding of TCP/IP and networking principlesExcellent customer service / phone support skillsBilingual in English and Spanish is a plusExcellent written and oral communication skillsStrong organizational skillsStrong interpersonal skillsStrong analytical ability to troubleshoot complex problemsSolid Microsoft environment knowledgeDesire to learn and be part of a team

## Description

This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.The shift for this position will be 11am - 8pm Monday - Friday. During the 6 weeks training shift will be 8am-5pmThis is onsite Greensboro Uptime Center daily (not hybrid)


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