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# ServiceNow CSM / CRM Integration Consultant

- **Company:** Javen Technologies, Inc
- **Location:** Cincinnati, OH, United States (Remote available)
- **Contract:** Temporary to permanent
- **Skills:** Application Programming Interfaces (APIs), Data Analysis, Application Integration Architecture, Data Mapping, Microsoft Dynamics, Salesforce.Com, Data Management, ServiceNow Customer Service Management, Servicenow
- **Published:** August 27, 2026
- **Apply:** https://www.dice.com/job-detail/4ed99130-6a31-41c7-80b1-b1c9053775b0

## About the Role

* Strong ServiceNow CSM experience.
 * Hands-on experience with CRM integrations such as Salesforce or Dynamics.
 * Experience in data analysis, data management, mapping, transformation, and reporting.
 * Strong understanding of ServiceNow integrations and APIs.
 * Good communication, troubleshooting, and solution-design skills.

## Description

* Support and enhance ServiceNow Customer Service Management (CSM) solutions.
 * Design and support integrations between ServiceNow and Salesforce, Microsoft Dynamics, or other CRM platforms.
 * Perform data mapping, transformation, migration, analysis, and reporting activities.
 * Contribute to solution design, integration architecture, and technical implementation.
 * Collaborate with business and technical teams to support ongoing ServiceNow initiatives.


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