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# Salesforce Portal Support

- **Company:** AQR Capital Management
- **Location:** Stamford, CT, United States
- **Experience:** Starter
- **Salary:** $75,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Software Documentation, Information Systems, Data Governance, Data Integrity, Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Salesforce.Com
- **Published:** August 27, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18076374?backUrl=%2Fcareer%2F18076374%2FSalesforce-Portal-Support-Connecticut-Greenwich

## About the Role

* Bachelor's degree in finance, business, information systems, or related field.
 * 1-3+ years of hands-on Salesforce or CRM experience within a business-facing environment.
 * Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.
 * Proven ability to support Sales, Client, Business Development, or CRM-related business functions.
 * Strong organizational skills.
 * Attention to detail and commitment to data accuracy and confidentiality.

Preferred:

 * Financial services experience is a plus.
 * Proficient in Excel, Microsoft Office Suite.
 * Strong Excel skills and comfort working with datasets.
 * Salesforce administrator certification is not required.

## Description

We are seeking a Salesforce Portal Support to join the Operations Team. This role is responsible for ensuring Salesforce effectively supports client engagement, business development activities, workflow automation, and client requests., * Manage users, profiles, roles, permission sets, security controls, and governance processes.

 * Support data integrity through data imports, exports, audits, and ongoing data governance.
 * Maintain system documentation, operating procedures, and platform best practices.
 * Provide end-user support, training, and documentation to improve adoption and operational effectiveness.
 * Onboard new users to the AQR Flex Porta built on the Salesforce platform.
 * Respond to ad hoc requests from internal and external interested parties, such as PMs, compliance, finance, custodians, and administrators.
 * Provide helpdesk support for staff using Salesforce and related tools.
 * Troubleshoot system issues and respond to user requests.
 * Support data imports and updates.
 * Manage support ticket queues and SLAs.


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