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# Conference Center Technology Specialist

- **Company:** REQUEST TECHNOLOGY
- **Location:** New York, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Adobe Premiere Pro, Microsoft Outlook, Codecs, GoToMeeting, Microsoft Office, Microsoft PowerPoint, Video Editing, Cisco WebEx, Cts+, Cisco
- **Published:** August 27, 2026
- **Apply:** https://www.dice.com/job-detail/31378223-f5e1-4240-a727-42dee24f6329

## About the Role

* Education or Advanced AV technical training or equivalent hands on experience supporting high level events in a fast paced environment.
 * 5 7 years of professional audio visual (AV) experience in a conference center or similar setting.
 * AVIXA Certified Technology Specialist (CTS) certification.
 * A strong commitment to delivering exceptional, anticipatory service and exceeding client expectations.
 * Strong knowledge of Cisco codecs and configurations, Crestron systems, Q SYS audio, and the ability to read AV drawings for tier one troubleshooting; general proficiency with Microsoft Outlook 365 and Microsoft Office applications.
 * Working knowledge of Microsoft PowerPoint and Adobe Premiere for video editing and presentation support.
 * Willingness to stay current with evolving AV technologies; ability to lift up to 30 pounds, move throughout the workplace, and adjust hours as needed, including occasional weekends.

## Description

* Deliver White Glove Support: Respond promptly and professionally to technical requests, maintaining composure and service excellence in high pressure situations.
 * Set up, operate, and monitor conference room technology to support meetings, events, and virtual proceedings from start to finish.
 * Support live event AV productions, troubleshooting complex issues in real time to ensure uninterrupted experiences.
 * Collaborate with attorneys, clients, and conference teams to understand objectives and align the right technical solutions, clearly explaining technology to non technical users.
 * Configure, operate, and troubleshoot platforms such as Cisco Webex, GoToMeeting, Zoom Meetings/Webinars, and Microsoft Teams.
 * Perform enhanced testing and preventative maintenance to ensure all conference technology is fully functional before use.
 * Maintain equipment inventories and update local and firmwide documentation, processes, and procedures.
 * Partner with Conference Technology teams across offices and respond to Service Desk tickets to resolve issues efficiently.


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