> Markdown version of [/jobs/ext/2266918-microsoft-dynamics-365-customer-engagement-senior-consultant](https://www.wearedevelopers.com/jobs/ext/2266918-microsoft-dynamics-365-customer-engagement-senior-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Microsoft Dynamics 365 Customer Engagement Senior Consultant - **Company:** RSM US - **Location:** Chicago, IL, United States - **Experience:** Expert - **Salary:** $85,100.0 - $161,700.0 - **Contract:** Internship / Graduate position - **Skills:** Microsoft Windows, Agile Methodology, Artificial Intelligence, Application Services, Microsoft Azure, Business Software, Microsoft Dynamics CRM, Microsoft Dynamics, SQL Server Reporting Services, Information Technology - **Published:** August 27, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18094190?backUrl=%2Fcareer%2F18094190%2FMicrosoft-Dynamics-365-Customer-Engagement-Senior-Consultant-Illinois-Chicago ## About the Role * 3+ years of experience with Microsoft Dynamics 365 CE * Bachelor's Degree in Information Technology, MIS or other related business fields * Microsoft Dynamics 365 CRM certified a plus * Experience with Scribe a plus * SQL Server Reporting Services a plus * Experience with Field Service Preferred Qualifications: * Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients. * Relevant, hands-on work-related experience working in a team environment. * Desire to learn and grow. * Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlin, RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. ## Description We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. This individual will support our growing Microsoft Dynamics 365 CE practice. This is an excellent opportunity if you are a self-starter who likes to take initiative in planning and implementing innovative ideas. The overall objective of this position is to provide a positive impact on helping our Microsoft Dynamics CE team service our growing base of clients. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. We are looking for Functional Microsoft Dynamics 365 Customer Engagement Consultants who are looking for an opportunity to advance their career and help support our growing Microsoft Dynamics 365 CE practice and service our growing base of clients! Responsibilities: * Lead requirements gathering sessions with clients * Create design documentation * Take an active role in the development of the D365 CE system * Work well with team members, clients, and other vendors * Be the 'Go To' resource for client interactions * Participate in the Agile and/or Microsoft SureStep Iterative Methodologies ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [RPA crash course for .Net developers – intro into the world of RPA from the perspective of a .Net developer](https://www.wearedevelopers.com/videos/271-rpa-crash-course-for-net-developers-intro-into-the-world-of-rpa-from-the-perspective-of-a-net-developer) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) - [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)