> Markdown version of [/jobs/ext/2267008-network-support-technician](https://www.wearedevelopers.com/jobs/ext/2267008-network-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Support Technician - **Company:** General Dynamics Information Technology - **Location:** Hayward, United States (Remote available) - **Experience:** Experienced - **Salary:** $60,341.0 - $81,640.0 - **Contract:** Permanent contract - **Skills:** Microsoft Azure, Computer Networks, Data Centers, Linux, Multi-protocol Systems, Windows Servers, Network Monitoring, Network Administration, Software Systems, Solaris (Operating System), Wide Area Networks, Diagnostic Tools, System Availability, Information Technology, Network Support - **Published:** August 27, 2026 - **Apply:** https://www.dice.com/job-detail/e4111e71-3359-4005-84d3-d9ae2c6177cc ## About the Role Network Management, Network Support, System Administration, 7 + years of related experience, Bring your expertise along with a drive for innovation to GDIT. * Education: Associates Degree or 2 years of related specialized experience in lieu of degree * Experience: 5+ years of related experience; work experience must include atleast 2 years of specialized experience. * Technical skills: + Knowledge of the principles, methods, and techniques used in network administration and support + Knowledge of related hardware and software ## Description As a Network Support Technician - Intermediate, the work you'll do at GDIT will be impactful supporting mission of US Army Intelligence and Security Command (INSCOM). * Manage / Support: Support datacenter and remote-site technical operations by enforcing security protocols, sustaining system availability, and providing guidance to technicians. Manage daily workflows, system escalations, and mission-critical support, ensuring dependable performance in both garrison and austere environments. * Collaborate: Work with contractor support groups, internal technical teams, and end users to resolve issues, coordinate escalations, and maintain shared situational awareness. Engage across support channels to ensure seamless mission execution and timely problem resolution. * Drive: Support operational reliability by proactively diagnosing issues, implementing system and network improvements, and maintaining consistent performance in demanding locations. Promote continuous improvement by identifying gaps, streamlining processes, and enabling rapid resolution of complex challenges. * Utilize: Use diagnostic tools, network management software, multi-protocol communications technologies, cryptographic devices, and systems administration expertise to maintain and optimize hardware, software, and network components * Monitor & Troubleshoot: Monitor hardware and software systems, diagnose issues using diagnostic tools, and resolve complex technical problems across datacenter and remote environments. * Configure & Maintain: Configure and maintain network components, operating systems, and system enhancements to improve reliability and performance. * Install & Administer: Install and maintain servers, desktops, and cabling; administer local and wide-area network systems, including accounts, security, and OS deployments. * Support & Escalate: Provide Tier I/II support for field and garrison sites, coordinate escalations with contractor teams and internal support groups, and operate independently in austere locations. * Secure & Safeguard: Manage datacenter access controls and maintain cryptographic devices and keys to ensure secure operations. * Train & Assist: Assist with training and support to end users and junior technicians. * Repair & Maintain: Troubleshoot, repair, and sustain diverse hardware and software systems to ensure mission readiness., + DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract. + IAT II 8570/8140 Baseline Certification Security+ or equivalent. + Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc. * Role Requirements: + On customer site daily support + Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract + Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity + Travel may be required to support the mission ## Related Videos - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)