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# IT Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Hamburg, Germany
- **Salary:** €43,000.0 - €50,500.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Operational Systems
- **Published:** August 27, 2026
- **Apply:** https://www.xing.com/jobs/hamburg-it-support-156850989

## About the Role

* Abgeschlossene Ausbildung im IT Bereich oder gleichwertige Qualifikation
 * Erfahrung im IT Support oder Anwenderumfeld
 * Gute Kenntnisse in Windows Systemen und IT Hardware
 * Serviceorientierte und lösungsfokussierte Arbeitsweise
 * Strukturierte Herangehensweise bei technischen Problemen
 * Gute Deutschkenntnisse mindestens B2, idealerweise C1
 * Teamfähigkeit und Kommunikationsstärke

## Description

* Unterstützung von Anwendern im First und Second Level Support
 * Analyse und Lösung von Hard und Softwareproblemen
 * Betreuung von Windows Arbeitsplätzen und Endgeräten
 * Installation und Konfiguration von Software und Betriebssystemen
 * Unterstützung bei technischen Anfragen im IT Umfeld
 * Dokumentation aller Vorgänge im Ticketsystem


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