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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Access Controls Technician, IT Operations - **Company:** Tesla Motors - **Location:** Storey County, NV, United States - **Contract:** Permanent contract - **Skills:** Issue Tracking Systems, Information Technology Operations - **Published:** August 27, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18087757?backUrl=%2Fcareer%2F18087757%2FAccess-Controls-Technician-It-Operations-Nevada-Sparks ## About the Role * Good hands-on working experience with Access Control Systems (ACS) * Superior customer service skills to deal with both internal and external customers * Ability to communicate effectively, both orally and in writing * Able to remain calm and handle high stress situations in afast-pacedenvironment * Strong analytical andproblem-solvingskills * Ability to work independently or as part of a team * A dependable team player with professional maturity, enthusiasm, and a positive and proactive attitude * Comfortable with high-tech work environment and constant learning of new tools and innovation * Attendance and punctuality are essential and expected * Must be able to work additional time, weekends, and holidays as required by Operations ## Description The Access Control Technician is responsible for monitoring, tracking, and coordinating all access control requirements and access permissions for new employees, contractors, and vendors.The Technician shall maintain and update access levels for existing employees, contingent workers, and contracted suppliers. Using a variety of systems, this role will assist with requestsreceived bothin-personandthrough email or the ticketing system. The Access Control Technician will troubleshoot, assess, and triage access control issues as required. What You'll Do * Able to adapt to communication styles to suit different audiences at Tesla * Action-oriented, able to follow up on feedback to ensure positive outcomes * Provide exceptional customer service while supporting external partners with requests through established communicationchannels * Manage and maintain all requests, resolving within the Service Level Agreement (SLA) guidelines * Adhere and follow the guidelines established through the Global Access Control Program * Identify issues with badging processes and equipment and bring to the attention of management * Develop insightful recommendations to address complex operational and strategic problems * Perform other IT-related duties and special project functions as assigned ## Related Videos - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)