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# Persistent Chat / Collaboration Platform Engineer

- **Company:** BCforward
- **Location:** Charlotte, NC, United States
- **Salary:** $146,078.0
- **Contract:** Temporary contract
- **Skills:** JIRA, Linux, Instant Messaging Technology, MySQL, Red Hat Enterprise Linux, Software Deployment, Atlassian Tools
- **Published:** August 27, 2026
- **Apply:** https://www.dice.com/job-detail/5c683a52-1ae7-4dd0-a3e0-dfe3ecf1f999

## About the Role

We are seeking a Persistent Chat Engineer to join our dynamic team. The ideal candidate will have strong experience in enterprise chat platforms, Linux-hosted persistent chat, and application deployment and a proven ability to deliver secure, compliant, and reliable messaging services at scale., * Enterprise-level engineering experience, preferably within financial institutions.

 * Hands-on experience with persistent chat applications such as Mattermost or Rocket.Chat on Linux.
 * Proficiency with Agile tools, including Jira.
 * Exceptional documentation practices and problem-solving skills.
 * Experience with cloud-enabled instant messaging platforms such as Symphony, Microsoft Teams, or Slack.
 * Experience deploying applications to mobility frameworks including MAM and MDM.

Preferred Skills:

 * Red Hat Certified System Administrator (RHCSA).
 * MySQL database administration or development experience.
 * Clear, methodical, and confident communicator and team player with individual accountability.
 * Proactive risk identification, mitigation, and resolution.

## Description

* Liaise with Security, Operations, Product, Engineering, Architecture, and Vendors to manage product lifecycle, fixes, features, and enhancements.
 * Manage product workbooks and backlogs through Jira.
 * Develop low-level designs that meet bank requirements and security demands.
 * Deploy and validate lower environments for persistent chat solutions.
 * Create documentation and deliver training to support operational transition of new services.
 * Perform advanced product testing and validation.
 * Own the accuracy and completeness of all technical documentation.
 * Review requirements for technical feasibility and represent deployment needs for new services.
 * Participate in regular backlog grooming and feature release planning.
 * Ensure non-strategic social and chat products are decommissioned from the enterprise.


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