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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** Fox Sports Interactive Media, LLC - **Location:** Milwaukee, WI, United States - **Salary:** $67,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Artificial Intelligence, Amazon Web Services, Amazon S3, Apple Mac Systems, VoIP, Microsoft Outlook, Dynamic Host Configuration Protocol, Domain Name System (DNS), Image Management, Internet Protocol, Linux Servers, Microsoft Office, NetApp Applications, Print Servers, Password Management, Microsoft PowerPoint, Cloud Services, Software Asset Management, Virtualization Technology, Diagnostic Tools, Okta, Tablet Computers, Virtual Environment, Tanium Platform Expertise, Falcon Platform, Avid Media Composer, Laptops, Gsuite, Nutanix, Isilon, Veeam, Network Server, Cisco, Servicenow, Vmware - **Published:** August 27, 2026 - **Apply:** https://www.foxcareers.com/ExitPage/?destinationID=84713054&JobNumber=R50031428 ## About the Role In depth technical familiarity on the deployment, support and effective use of standard technologies including, but not limited to: Technical: * Bachelor's Degree or related experience is required * Microsoft Windows and Linux server operating systems * DHCP and DNS * Microsoft Windows and Apple macOS operating systems, along with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) * Network printing and multi-function devices * Diagnostic tools for on-prem, cloud, computer and network environments * Systems and components for servers, workstations, and laptop computers * Knowledgeable on collaboration applications (Slack, Box, Google Workspace, Password management, and Zoom) * Actively explore and adopt emerging technologies, including AI-driven tools, to enhance problem resolution, automate routine tasks, and continuously improve the end-user support experience. NICE TO HAVE, BUT NOT A DEALBREAKER * Knowledgeable in basic IP networking and troubleshooting * Knowledgeable in Virtualization (VMware, Nutanix, AWS Outpost), SAN Storage (HPE, NetApp, and Isilon) * Knowledgeable in Cloud Services - Amazon EC2 Compute, S3 Storage & Workspaces * Knowledgeable in security protocols and remediation * Knowledgeable in broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross) * Knowledgeable in Infoblox DHCP and DNS * Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms * Applications/Software: Veeam, Imaging Tools, OKTA, AWS workstations, CrowdStrike, ServiceNow, Tanium #Ll-CC1 ## Description Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network, applications, and related technology used to operate the television station. Support includes specification, installation, and repair of computer systems and peripherals within established FOX Technology standards and guidelines. Activities require interaction with TV station personnel as well as with other members of the FOX Technology teams to define requirements, deliver against project, and support goals. The position provides one-on-one consultancy to end users as required. The employee in this position also assists in the maintenance and testing of network, servers, and associated equipment. The position's responsibilities require independent analysis, effective communication, and problem-solving skills. Collaborate with Broadcast teams providing technical support and oversight of converged platforms. Work is performed with little supervision, requires initiative and good judgment. Other duties assigned as deemed appropriate and necessary. Schedules are subject to change as required by the station's business needs. Candidates must be able to occasionally work late hours, overnight, and weekends., * Includes the installation, configuration, and ongoing usability of desktop and laptop computers, mobile devices, applications, and related technology within established FOX standards and guidelines. * Support a user base of approximately 175 employees. * Recommend and perform hardware and software upgrades on systems to ensure security, reliability, performance, and longevity. * Ensure systems interconnect seamlessly with diverse systems. * Deploy new or upgraded technologies as required. * Maintain hardware/software inventory for all managed technologies. * Support the station's virtual environment. * Assist with maintaining the station's infrastructure. + This includes but is not limited to technical support of the station's servers (Windows/Lunix)/computers (Windows/macOS) + Activities will require interaction with other members of the FOX Technology teams, Station group and vendors to diagnose and resolve unique, non-recurring problems. + All work performed requires initiative, good judgment and must be able to resolve issues and isolate faults methodically. + Assist with the creation and maintenance of technical documents used for planning and supporting local servers and networks. + Must be able to follow defined procedures and processes and to deal with frequent changes, and unexpected events. + Exhibit sound and accurate judgment and logical reasoning along with the ability to learn quickly. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)