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# Principal Service Engineer IS - Platform Developer/Architect- ServiceNow- Hybrid

- **Company:** Providence Health & Services
- **Location:** Redmond, WA, United States
- **Experience:** Expert
- **Salary:** $142,126.0 - $242,029.0
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Computer-Aided Design, Application Lifecycle Management, Application Portfolio Management, Configuration Management Databases, Computer Engineering, Scrum Methodology, Information Technology, Servicenow
- **Published:** August 27, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18086426?backUrl=%2Fcareer%2F18086426%2FPrincipal-Service-Engineer-Is-Platform-Developer-Architect-Servicenow-Hybrid-Washington-Redmond

## About the Role

* Bachelor's Degree Computer Engineering, Computer Science, Mathematics, Engineering. Or an equivalent combination of education and experience
 * 8+ years related experience
 * Strong experience in automation, specifically related to deployment, recovery, or other manual processes.
 * Strong experience with n-tier solutions.
 * Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
 * Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
 * Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
 * Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
 * Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis., * ServiceNow Certifications (CSA, CAD, EA)
 * Strong experience with ServiceNow CMDB and Application Portfolio Management
 * Solid understanding of CSDM and CI relationships
 * Experience as a Product Owner, Business Analyst
 * Agile/Scrum delivery experience
 * Strong stakeholder management and communication skills
 * Experience with ServiceNow integrations

## Description

* Own product strategy, roadmap, and development for ServiceNow
 * Define Architecture & Platform Strategy
 * Own Integration & Enterprise Architecture Patterns
 * Enable application lifecycle decisions (rationalization, modernization, retirement)
 * Collaborate with architects, developers, and operations teams using Agile/Scrum
 * Establish Platform Governance & Engineering Standards
 * Ensure Quality, Performance & Reliability while supporting delivery and continuous improvement

Providence supports Hybrid work for candidates who reside within 65 miles of an office location in:

 * Anchorage, Alaska
 * Renton, Seattle, or Redmond, Washington
 * Portland, Oregon
 * Irvine, California

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them., Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.


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