> Markdown version of [/jobs/ext/2272528-technical-support-associate-lowrance](https://www.wearedevelopers.com/jobs/ext/2272528-technical-support-associate-lowrance). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Associate - Lowrance

- **Company:** Brunswick Corporation
- **Location:** Menomonee Falls, WI, United States
- **Salary:** $37,700.0 - $52,900.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Hardware Design, Microsoft Office
- **Published:** August 27, 2026
- **Apply:** https://dejobs.org/x/x/672DEA816D8C40E091684931A700265F/job/

## About the Role

Do you enjoy boating with premium electronics? Do you find joy in helping others find success in their fishing and navigational equipment installations? Are you a passionate user of Lowrance or Simrad equipment? If so, apply to join our team!, * Technical Foundation : Experience in troubleshooting electronics remotely, while using effective problem-solving techniques to work through conflicts

 * Customer-Centric : Proven ability to manage customer expectations, coordinate with internal partners, and deliver clear verbal & written communications.
 * Operational Agility : Self-Starting Team-Player skilled in Microsoft Office Suite, with strong organizational skills, integrity, and a desire to learn.
 * Collaborative Spirit : Strong communicator, team player, and proactive problem-solver with a bias for action and ownership mentality., * Prior experience in installation, repair, maintenance, or support of marine electronics hardware
 * Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal systems)
 * High-School Diploma/GED
 * A positive attitude and professional poise
 * Strong ability to work with different types of people, * ABYC, NMEA, or MEI Certified
 * FCC License
 * Bilingual in Spanish and English
 * Familiar with Lowrance HDS or Simrad NSS Ecosystem
 * 1 year of experience in Marine or RV electronics installation

## Description

* Serve as a key contact for customers, helping coordinate service activities and technical support via phone and email
 * Support customer satisfaction by assisting with product questions, including features, benefits, installation, and compatibility
 * Perform remote troubleshooting using schematics and internal tools
 * Document customer cases in CRM systems, and analyze service trends to improve quality
 * Collaborate with internal teams to enhance training materials, service documentation, and product robustness

This is a technical role with direct customer exposure, offering the opportunity to make an impact on customer experience and contribute to Navico Group's reputation for excellence in marine electronics.


## Related Videos

- [Personal Branding & Job Search - The Most Practical Approach You'll Ever Find](https://www.wearedevelopers.com/videos/576-personal-branding-job-search-the-most-practical-approach-you-ll-ever-find)
- [Quantum Computing - The tiny and the big challenges](https://www.wearedevelopers.com/videos/934-quantum-computing-the-tiny-and-the-big-challenges)
- [Securing your application software supply-chain](https://www.wearedevelopers.com/videos/468-securing-your-application-software-supply-chain)
- [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips)
- [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app)
- [The future of automotive mobility: Upcoming E/E architectures, V2X and its challenges](https://www.wearedevelopers.com/videos/374-the-future-of-automotive-mobility-upcoming-e-e-architectures-v2x-and-its-challenges)

## Related Articles

- [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)