> Markdown version of [/jobs/ext/2273570-rehab-network-coord-i](https://www.wearedevelopers.com/jobs/ext/2273570-rehab-network-coord-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # REHAB NETWORK COORD I - **Company:** Emerson Hospital - **Location:** Concord, MA, United States - **Experience:** Experienced - **Salary:** $37,440.0 - $49,920.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Outlook, Microsoft Office, Electronic Medical Records - **Published:** August 27, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18083855?backUrl=%2Fcareer%2F18083855%2FRehab-Network-Coord-I-Massachusetts-Concord ## About the Role * 2-3 years of experience in healthcare, medical office, or high-volume customer service * Strong patient service mindset with a focus on empathy, efficiency, and professionalism * Ability to multitask and prioritize in a fast-paced clinical setting * Excellent communication skills with a positive, solutions-focused approach * Comfortable handling both front desk responsibilities and phone-based coordination * Proficiency in Microsoft Office (Word, Outlook) * Experience with EMR systems (Redox/Redock or similar strongly preferred), * Associate's degree or medical administrative certification * Knowledge of medical terminology * Experience in outpatient rehab, physical therapy, occupational therapy, or healthcare coordination Why You'll Love This Role * Be part of a collaborative, patient-centered rehab team * Make a direct impact on patient access to care and experience * Gain exposure to multiple rehabilitation specialties including PT, OT, and specialty programs * Work in a dynamic, supportive clinical environment Key Skills for Success * Patient scheduling and care coordination * Front desk operations and patient intake * Healthcare communication and customer service * Time management and multitasking * Problem-solving and critical thinking * Team collaboration and adaptability ## Description We are seeking a highly organized, patient-focused Rehab Network Coordinator to join our growing outpatient rehabilitation team. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about delivering exceptional patient experience, care coordination, and operational efficiency. As a key point of contact for patients, providers, and clinical staff, you will play a critical role in ensuring seamless scheduling, communication, and patient flow across our rehab network. What You'll Do As a Rehab Network Coordinator, you will: * Serve as the primary liaison between patients, providers, and the rehabilitation team * Manage high-volume inbound and outbound calls with professionalism and efficiency * Schedule and register patients accurately, ensuring complete and compliant demographic and insurance data * Deliver a warm, welcoming front-desk experience while maintaining efficient patient flow * Coordinate closely with therapists, providers, and leadership to optimize scheduling and access to care * Use critical thinking to troubleshoot scheduling challenges and offer alternative solutions * Support patient follow-up, rescheduling, and provider communication to ensure continuity of care * Maintain knowledge of rehab service lines and conditions treated to guide patients effectively * Utilize multiple healthcare systems and EMRs to meet productivity, accuracy, and patient satisfaction goals * Uphold patient confidentiality, privacy, and rights in accordance with healthcare standards * Contribute to a team-oriented environment focused on service excellence ## Related Videos - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [Neuroinclusion: The Future of Work Starts in Your Meeting Room](https://www.wearedevelopers.com/videos/1804-neuroinclusion-the-future-of-work-starts-in-your-meeting-room) - [Empathy: The secret sauce of Resilience](https://www.wearedevelopers.com/videos/465-empathy-the-secret-sauce-of-resilience) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Diversity Equity And Inclusion in Programming For Persons With Disability](https://www.wearedevelopers.com/magazine/80-diversity-equity-and-inclusion-in-programming-for-persons-with-disability) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023)