> Markdown version of [/jobs/ext/2273572-daf-support-engineer](https://www.wearedevelopers.com/jobs/ext/2273572-daf-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # DAF Support Engineer - **Company:** Vantor Inc. - **Location:** Longmont, CO, United States - **Experience:** Experienced - **Salary:** $74,000.0 - $98,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, JSON, Python (Programming Language), Ruby, Extensible Markup Language (XML), Scripting, Information Technology - **Published:** August 27, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9120205/daf-support-engineer ## About the Role * Must be a U.S. citizen and possess a current/active Secret security clearance * Ability to accommodate 24/7 rotational shift work * Bachelor's degree in engineering, computer science, or a relevant field. Four additional years of experience may be substituted for a degree. * Background in Windows & Unix/Linux environments * Familiarity with scripting languages, such as Python or Ruby * Must possess/demonstrate excellent verbal and written communication skills Preferred Qualifications: * Geospatial and GIS experience or familiarity with remote sensing applications * Ability to understand system-level concepts and grasp details of the interaction between various components in the system * Proficiency with understanding and modifying XML and JSON * Ability to provide support and guidance to customers during the implementation of their system through the life cycle. * Experience with aerospace and/or satellite ground systems * Ability to support time-sensitive requirements * Ability to work independently and in a team environment * Ability to multi-task, results-driven, strong sense of ownership and urgency * Ability to interact multilingually #LI-MG1 Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role. ## Description * Support Operations through the arbitration and execution of requests from our International Defense and customers. * Preserve the spacecraft and ground systems; ensure existing and potential satellite tasking requirements are met; deliver imagery and ancillary data to Vantor internal and external customers. * Support numerous internal departments, including Remote Systems, Direct Access Remote Sensing, Project Management, and the direct access account management and sales teams. * Monitor satellite access windows to guarantee successful execution and ensure delivery of imagery and products within prescribed deadlines. * Frontline incident management for direct access customers outside of standard business hours * Troubleshoot Tier 1 and 2 issues in high-pressure situations * Utilize and maintain monitoring tools by performing ongoing assessments of the efficiency/performance of these tools, * Work alongside operations, sales, and customer facing teams on requirements and operational implementation, * Provide input and guarantee accuracy of operations, efficiency, and transition documentation and procedures, * Effectively communicate with team members, cross-departmental staff, and customers regarding status, milestones, issues, and resolution. ## Related Videos - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [JavaScript? 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