> Markdown version of [/jobs/ext/2275299-it-support-specialist-cms-1st-2nd-level](https://www.wearedevelopers.com/jobs/ext/2275299-it-support-specialist-cms-1st-2nd-level). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist CMS (1st & 2nd Level) - **Company:** Hödlmayr International - **Location:** Austria (Remote available) - **Salary:** €42,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Artificial Intelligence, Computer Programming, Databases, System Configuration, Python (Programming Language), PostgreSQL, Systems Integration, Scripting - **Published:** August 28, 2026 - **Apply:** https://itjobsaustria.at/u/jobs/submit-application/12302/IT-Support-Specialist-CMS-1st-2nd-Level?contact_mail=hig.cpc%40hoedlmayr.com&job_title=IT+Support+Specialist+CMS+(1st+%26+2nd+Level) ## About the Role * Education or experience in IT or a related field * Basic knowledge of programming or scripting (e.g. Python, Java, PostgreSQL, DB2) * Strong problem-solving skills and a service-oriented mindset * Ability to work in German and English Nice to have would be: * Experience with management, ERP, or facility/asset management systems * Basic knowledge of databases or system integrations * Experience in 1st & 2nd level IT support * Experience working with Artificial intelligence ## Description We are looking for an IT Support Specialist to provide first- and second-level support for our compound management system and related IT applications. We are currently working on rolling out the new compound management system to our subsidiaries in various European countries (from Belgium to Turkey), so you would get in touch with people from many different regions. This is a varied role combing IT support, system configuration and technical tasks which offers opportunities to further develop technical and programming skills. We value teamwork, want to closely integrate you into our CMS team and offer a stable work environment with room for professional and personal growth. Your responsibilities: * Supportive: You provide 1st & 2nd level IT support (troubleshooting, incident resolution, user support, ...) * Administrative: You configure and maintain the compound management system (users, roles, settings) * Sustainable: You support system updates and you are responsible for testing and basic documentation * Technical: You assist with simple system customizations and integrations * Collaboratie: You collaborate with internal teams and external vendors on technical issues ## Related Videos - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [Optimizing Discovery: PostgreSQL's Role in Transforming GetYourGuide's Search](https://www.wearedevelopers.com/videos/1647-optimizing-discovery-postgresql-s-role-in-transforming-getyourguide-s-search) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [PoC “Austria Experience Data Hub”](https://www.wearedevelopers.com/videos/92-poc-austria-experience-data-hub) ## Related Articles - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Best Companies to Work For in Austria: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/192-best-companies-to-work-for-in-austria-top-25-companies-in-2023) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria) - [Austria – the most livable place for software developers?](https://www.wearedevelopers.com/magazine/20-austria-the-most-livable-place-for-software-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023)